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Retail Specialist

Company: Girls Scouts - Arizona Cactus Pine Council
Location: Phoenix
Posted on: November 25, 2022

Job Description:

Position Summary:Primary responsibilities include providing quality customer service while accurately processing orders and maintaining inventory at the council shop. Partner with other teams to provide resources that support the Girl Scout Leadership Experience.FLSA Status: Regular, full-time, non-exemptReports to: Retail Sales ManagerEssential Functions:* Process in-store, mail, fax, telephone, and event orders for all items sold through the Council s Shop and Camp Stores (Seasonal Trading Posts)* Provide quality customer service and communicate effectively to volunteers, girls, and other council staff* Stock and assist in maintaining inventory, ensuring store inventory meets customer demand for council shop* Assist with order processing, supply monitoring, web order processing, mobile shops, and camp stores* Creative problem solving in the areas of maximizing sales potential and controlling expense and shrink* Ability to work in a team environment* Handle customer concerns in a professional and diplomatic manner* Willingness to take responsibility for self-directed learning* Knowledge of and/or willingness to understand the Girl Scout Leadership Experience* Track and align personal sales goals as part of the Council Shop team* Utilize postal machine for Council Shop mail and other departments as needed* Ability to travel offsite for mobile shops and/or trading post needs* All other tasks as assignedRequirements and Qualifications* Commitment to the aims and purposes of the Girl Scout movement with previous Girl Scout experience preferred* One or more years in direct customer service and sales experience/skills preferred* Must be computer literate with preferred Point-of-Sale experience* Ability to work under pressure, manage work time, meet deadlines, and handle a heavy workload in a positive and flexible manner* Effective inter-personal, organizational, communication (written and oral) and problem-solving skills* Demonstrate ability to manage money (cash/checks) accurately and follow strict procedures for securing and maintaining safety of same* Ability to work in a continually changing environmentPhysical Abilities* Physical ability to lift up to 50 pounds* Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties* Physical ability to work in both inside and outside environmental conditions* Able to work a variety of hours, including evenings and weekends* Must have a valid AZ driver s license, insurance, and reliable transportationPI197314561

Keywords: Girls Scouts - Arizona Cactus Pine Council, Phoenix , Retail Specialist, Hospitality & Tourism , Phoenix, Arizona

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