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Service Consultant / Customer Advisor

Company: Camelback Toyota
Location: Phoenix
Posted on: January 16, 2022

Job Description:

Service Consultant / Customer Advisor Camelback Toyota is now hiring Service Advisors with 2+ experience. We are determined to provide each of our customers with a memorable, hassle-free visit to our store and are actively seeking an outgoing, aggressive sales representative to handle our customers repair needs while at the same time investing effort in reaching the departments profitability goals. ** We are strictly looking for applicants who have previous experience in automotive dealerships ** Daily Responsibilities Will Include: - Assisting all customers in selecting suggested service in a friendly, professional manner - Generating service order estimates/ quotes for customers - Scheduling appointments - Resolving customer complaints - Keeping CSI at or above region monthly - Maintaining value, quality, and integrity Our store has been in the same location for over 30 years, and prides itself on having built an extremely loyal clientele. We have even been the recipient of the "One of the top 12 Toyota Dealerships in the country" and the Toyota Board of Governors award for the last 8 years! With our low turnover rate, we make this a positive work environment/culture for everyone. Job Requirements:Our store offers benefits for full time employees, such as: - 5 Day Work Weeks - Almost 200 incoming calls from customers per day - Starting salary while training - Highly Competitive Pay plans (Our top performer clears over $10k per month!) - Opportunities for Monthly Bonuses - Medical, Dental, Vision, Life, and Accident Insurance - Short-and Long-Term Disability Coverage - Company Match 401K Plan (13%) - Paid Vacation and Sick TimeAt this point I hope you are asking yourself what does it takes to work in our service department.All Camelback Toyota future employees are required to meet the following criteria: - Must pass pre-employment screening including a drug test and background check - Current, Valid drivers license with a satisfactory Motor Vehicle Report - Minimum high school diploma, some college preferred - Service Advisor experience mandatory - Excellent communication and customer service skills, in person and over the phone (bilingual a huge plus) - Ability to work hard with limited supervision staying organized and remembering to attend to all customer needs in person, returning calls, etc. - Strong Computer & Phone Skills (Internet based dealership software, MS Outlook) - Professional appearance and work ethic - Self-motivated, goal oriented, and ability to work within a fast-paced environment - Works with honesty and integrity while representing the factory and dealer during every transaction

Keywords: Camelback Toyota, Phoenix , Service Consultant / Customer Advisor, Hospitality & Tourism , Phoenix, Arizona

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