Clean Freak Customer Service Representative
Company: True Blue Car Wash LLC
Posted on: November 22, 2021
Clean Freak Car Wash - Voted by the Arizona Republic as "One of the
Top Companies in Arizona to work for in and 2020", Clean Freak Car
Wash continues its search for great people. Whether you are just
looking for a job, or the beginning of a Career, we can help. Clean
Freak Car Wash is part of a nationwide car wash chain called True
Blue Car Wash.True Blue Car Wash is a rapidly growing nationwide
company with 50+ locations under the regional banners of Clean
Freak Car Wash in the Southwest, Rainstorm Car Wash in the Midwest,
and Personal Touch Car Wash in the Northeast.JOB TITLE: Customer
Service Representative - We are hiring for both full-time and
part-time positions.REPORTS TO: Site ManagerLOCATION: Phoenix,
AZPOSITION SUMMARY:Clean Freak Car Wash is looking to the fill the
position of Customer Service Representative. Team members start at
$12.50/hour plus commissions. Team members have an opportunity to
make hundreds, even thousands of dollars in commissions each month.
As a Customer Service Representative, you will be serving the
company's customers by addressing inquiries, making the customer
feel welcome, explain our wash packages in addition to explaining
our monthly membership plans. We then share our time, effort, and
knowledge to help guide you through our Developmental Career
ESSENTIAL DUTIES AND RESPONSIBILITES:
- Responsible for greeting customers, answering questions, and
explaining the wash options available.
- Stand at the pay stations and assist every customer that comes
through the wash.
- Field customer inquiries.
- Guide customer vehicles into the wash tunnel.
- Upkeep the condition of the car wash by performing cleaning
tasks such as taking out the garbage, sweeping the lot, and using a
pressure washer to clean the wash bay.
- Performs other duties and responsibilities as assigned.Duties
and Job Breakdown Percentages:70% Customer Interaction20% Site
Upkeep (Cleaning/Maintaining)5% Opening/Closing Procedures5%
Basic/Light Troubleshooting of Daily Duties. Requirements:
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Excellent communication skills including active listening.
- Excellent sales and customer service skills.
- Ability to anticipate customer needs.
- Ability to recommend different wash memberships to
- Ability to work as a team.
- Proficient computer skills with the ability to learn a point of
- Strong work ethic and professional attitude.
EXPERIENCE:Customer service and some sales experience
preferred.PHYSICAL DEMANDS:In performing the duties of this
position, the team member is frequently required to stand and walk
throughout the workday; use of hands; reach with hands and arms;
climb or balance; stop, crouch, and kneel. The team member must be
able to work in damp and humid conditions. The team member must be
able to work in outdoor conditions where temperatures can exceed
100 degrees Fahrenheit during the summer. The team member may have
to lift and/or move objects up to 25lbs regularly and occasionally
up to 50lbs.
WORKING ENVIRONMENT:The incumbent must be able to perform this job
safely in accordance with standard operating procedures without
endangering the health or safety of self or others.This position
works in a typical outdoor car wash environment. The noise level is
usually moderate but can be excessively loud with hearing
protection required (along with other PPE). This person must adhere
to OSHA safety guidelines and protocols which means this person
will be required to wear Personal Protective Equipment such as, but
not limited to hearing, eye, foot, hand protection.
SUPERVISION RECEIVED:The team member must be capable of performing
their responsibilities with minimal supervision.NOTICE: The above
statements are intended to describe the general nature of the
environment and the level of work being performed by this job. This
job description in no way states or implies that the duties and
responsibilities listed are the only tasks to be performed by the
team member in this job.
True Blue Car Wash offers an excellent workplace to grow personally
and professionally and includes many comprehensive benefits such
- Competitive Pay. Starting hourly rate of $12.50 plus commission
- PTO Leave
- Medical, Dental, and Vision Coverage available to Full-Time
team members after 60 days
- 401K plan with company match
True Blue Car Wash is an Equal Opportunity Employer -
Veterans/Disabled and other protected categoriesAll qualified
applicants will receive consideration for employment without
discrimination based on race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status, disability, age, genetic information, or any other factors
prohibited by law.
Keywords: True Blue Car Wash LLC, Phoenix , Clean Freak Customer Service Representative, Hospitality & Tourism , Phoenix, Arizona
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