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Guest Services Representative/ Concierge

Company: Vacation Strategy LLC.
Location: Phoenix
Posted on: November 22, 2021

Job Description:

Responsibilities:-Answer Incoming/ Make Outgoing Phone Calls to Guests.-Send quotes through email to potential guests.-Facilitate reservations via phone and email.-Respond to guest needs, requests, and complaints.-Collect payment from guests.-Follow specific guidelines and be a team player.-Communicate pertinent guest information to designated departments.Qualifications:-Strong phone and computer skills.-Excellent written and verbal communication skills.-Have the self-discipline to work professionally from a home office.-Previous experience in customer service, front desk service, or other related fields.-Ability to build rapport with guests.-Strong organizational skills.-The ability to work as part of a team, follow the directions of managers and supervisors, adhere to the companies policies and procedures.Job Type: Full-timePay: $9.00 per hourExperience:Guest Services: 1 year (Required)Sales Support: 1 year (Required)Sales: 1 year (Required)Education:High school or equivalent (Required)

Keywords: Vacation Strategy LLC., Phoenix , Guest Services Representative/ Concierge, Hospitality & Tourism , Phoenix, Arizona

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