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Customer Service Representative

Company: Conn's Home Plus
Location: Phoenix
Posted on: November 22, 2021

Job Description:

Highlights

* Hiring in Tempe, Arizona * Employee * Full-time * $16.00 - $17.00 per hour

Job Description

* Provide highest level of customer service * Receive payments and post amounts paid to customer accounts * Locate and monitor overdue accounts, using a variety of automated systems * Works with customers to develop a solution that brings their accounts to current status * Uses negotiation techniques necessary to solve the customers delinquency status

What We Look For

* Able to work in a fast-paced but fun environment. * Performance driven and A team player * Excellent at communicating and can be customer service oriented. * Comfortable with social interactions and quick to establish rapport. * Comfortable sitting at a desk, using a computer for majority, if not all of workday. * Able to engage customers and use appropriate negotiation techniques. * High School graduate, or have a GED

Conns History Conns established in 1890 is a specialty retailer with approximately 4,500 employees and currently operating 130 retail locations in Alabama, Arizona, Colorado, Georgia, Louisiana, Mississippi, Nevada, New Mexico, North Carolina, Oklahoma, South Carolina, Tennessee, Texas and Virginia. The Companys primary product categories include: Furniture and mattress, including furniture and related accessories for the living room, dining room and bedroom, as well as both traditional and specialty mattresses; Home appliances, including refrigerators, freezers, washers, dryers, dishwashers and ranges; Consumer electronics, including LED, OLED, QLED, 4K Ultra HD, and smart televisions, gaming products and home theater and portable audio equipment; and Home office, including computers, printers and accessories. Additionally, Conns offers a variety of products on a seasonal basis. Unlike many of its competitors, Conns provides flexible in-house credit options for its customers in addition to third-party financing programs and third-party lease-to-own payment plans. Our mission is to make it possible for everyone to purchase quality, long lasting products for their home. Conns HomePlus is an equal opportunity employer. Job Type: Full-time Salary: $16.00 - $19.00 per hour Schedule:

* Day shift

Supplemental Pay:

* Bonus pay * Commission pay

Education:

* High school or equivalent (Required)

Experience:

* Customer Service: 1 year (Preferred)

Work Location:

* Multiple locations

Work Remotely:

* No

Keywords: Conn's Home Plus, Phoenix , Customer Service Representative, Hospitality & Tourism , Phoenix, Arizona

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