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Tech III-Lab Processing

Company: Mayo Clinic
Location: Phoenix
Posted on: November 20, 2023

Job Description:

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You'll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.


Routinely performs advanced or moderately complex pre-analytic specimen receiving and processing using proper safety procedures in an accurate and ethical manner. Responsibilities include but are not limited to: assisting in blood issuing and distribution process, performing moderate complexity testing and pre-analytical work in specialized laboratory areas demonstrating proper safety procedures including sterile technique. Performs specimen receipt, identification verification, processing, and storage, processes and prepares any specimens to send-out to referral labs, using lab automation, prepares and packages all mail out kits, while maintaining positive patient identification throughout the process. Maintains and documents send-out lab requisitions and billing, actively partners in the development of standard operating procedures (SOPs), trains new team members or other colleagues needing assistance, assists consultants with specimen collection and research, triages specimens according to level of complexity and patient history, performs complex to moderately complex reagent preparation, and may participate in maintaining work unit supply inventory levels. Additional responsibilities include Performs order entry/troubleshooting in the laboratory computer system and electronic health record. Consistently retrieves and verifies patient identification on specimens using appropriate sources, conducts resolution of pre-analytic specimen-related issues. May respond to a high volume of phone calls seeking laboratory testing/order information or add-ons. Must be able to learn and utilize multiple computer systems and have the ability to deal effectively with people in stressful situations. Works with minimal supervision and attention to detail is essential. Must be able to accommodate scheduling adjustments, off-shifts, holiday, and weekend work assignments. Other job- related duties as assigned.


High School diploma or equivalent required (G.E.D.) Minimum of 3 years of specimen processing and handling, accessioning, clinical lab, lab testing, and/or other relevant experience. Associate's degree in a health or science related field and 2 years' experience in a clinical laboratory preferred.

**This position is not eligible for visa sponsorship. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program**

Additional Qualifications:

Demonstrated aptitude for working in a laboratory or interest in biologic or chemical sciences and the ability to carry out facility operations independently as well as in a team environment. Must demonstrate organizational ability and follow directions accurately. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. Must be able to multi-task and be very detailed- oriented and perform troubleshooting and problem resolution. Must demonstrate computer skills, familiarity with electronic health record and lab information systems, knowledge of medical terminology, and prior exposure to clinical medicine and/or pathology environments.

Exemption Status


Compensation Detail

$21.73 - $31.13 / hour

Benefits Eligible



Full Time

Hours/Pay Period


Schedule Details

8-hour shifts: 11 am -7:30pm

Weekend Schedule

Rotating weekends and holidays, shift is 10 hours

International Assignment


Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.


Rhonda Wilson

Keywords: Mayo Clinic, Phoenix , Tech III-Lab Processing, Healthcare , Phoenix, Arizona

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