Clinical Nurse Liaison - Columbia, MD

Company: UnitedHealth Group
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Clinical Nurse Liaison, RN is responsible for patient education and sales in a hospital setting. - This RN will work directly with case managers and discharge planners to process home infusion referrals within the hospital systems. - This position requires sales training as directed by Regional Sales Director.



Primary Responsibilities:

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• Provide clinical education and manage marketing services to hospital and physician referral sources to ensure awareness of Optum Infusion Services programs and services
  
• Assess and coordinate, in partnership with Case Managers and Discharge Planners, home infusion services to assist with determining the plan of care administered by Optum Infusion Services under the direction of the patient's physician
  
• Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient/caregiver
  
• Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts
  
• Conduct in-services and continuing education programs for referral sources and/or their support staff; partner with Regional Sales Director on presentations to current and potential accounts
  
• Meet or Exceed quarterly revenue and referral goals
  
  
  You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  
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  • Current, unrestricted RN license in the state of practice
    
  • 2+ years of experience working with laptops and/or tablets - including the ability to type and talk at the same time and toggle between multiple applications
    
  • 2+ years of IV related clinical experience
    
  • Demonstrated effective communication and teaching skills with patients, family members, and other staff members
    
  • Access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
    
  • Ability to travel within local assigned territory up to 80%; minimal overnight travel to occur
    
  • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
    
    
    Preferred Qualifications:
    
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    • 2+ years of home healthcare experience
      
    • 1+ year of hospital liaison experience
      
    • 1+ year of sales and customer service experience
      
    • 2+ years of IV related clinical experience
      
    • Knowledge of the Infusion Nursing standards (INS) and nursing process
      
    • Ability to work autonomously, managing own workload and seeking out opportunities to expand service opportunities
      
      To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
      
      Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
      
      
      
      At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
      
      Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
      
      UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Phoenix , Clinical Nurse Liaison - Columbia, MD, Healthcare , Phoenix, Arizona