Tech I - Lab Support Services
Company: Mayo Clinic
Posted on: January 27, 2023
Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World
Report, ) and ranked in more specialties than any other care
provider. We have a vast array of opportunities ranging from
Nursing, Clinical, to Finance, IT, Administrative, Research and
Support Services to name a few. Across all locations, you'll find
career opportunities that support diversity, equity and inclusion.
At Mayo Clinic, we invest in you with opportunities for growth and
development and our benefits and compensation package are highly
competitive. We invite you to be a part of our team where you'll
discover a culture of teamwork, professionalism, mutual respect,
and most importantly, a life-changing career!
Mayo Clinic offers a variety of employee benefits. For additional
information please visit Mayo Clinic Benefits . Eligibility may
The Lab Support Services Tech functions as an interdisciplinary
team member that performs a wide range of services in clinic and
hospital-based laboratories with direct patient care such as
venipuncture, provides appropriate post-care of phlebotomy site,
collects specimens, specimen processing and receiving desk duties,
scheduling functions, waived point of care laboratory testing,
assists with difficult sticks, and a variety of other services
unique to the individual work area. Maintains positive patient
identification at all times including collection and preparing
specimens for analysis. Performs specimen collections and
processing in a safe, accurate, and professional and timely manner.
May perform prepping of containers with reagents or specimens as
required for ordered testing, storage, and shipping/transport to
internal lab testing areas. May perform order entry; retrieves and
verifies patient collection data and patient special notations
using appropriate sources. May perform specialty collections. Must
be able to work in a fast-paced environment and work independently
as well as a team environment. Must be able to cooperate with
coworkers in the completion of assignments and sets priorities for
specimen collection and workload in response to the specific needs
of numerous requests or the work area. Employs standard
precautions, infection control, and proper isolation techniques.
Works with various computer information systems on a daily basis.
Must use critical thinking skills and ensure that all services are
in strict adherence to established directions and guidelines in the
standard operating procedures by Mayo Clinic Department of
Laboratory Medicine and Pathology. Demonstrates professional
communication skills as well as proper technique and etiquette for
answering the telephone and providing information. The individual
must demonstrate confidentiality and trustworthiness as well as the
ability to deal effectively with people in stressful situations,
manage difficult and emotional situations, remain calm under
stress, display empathy and maintain positive communication.
Interacts with the patient, family, physicians, allied health
staff, and visitors as a professional member of the laboratory
team. Performs other job-related duties as assigned. Ability to
work flexible hours to meet workload demands and accommodates
schedule changes. Physical ability required for lifting, long
periods of standing, and pushing and pulling lab equipment and
Inpatient phlebotomist supports our hospital and performs
venipuncture, collects blood, and provides appropriate post-care of
phlebotomy site assigned to day, evening and night shifts.
Outpatient phlebotomist supports Mayo Clinic outpatient areas and
would be required to cover all assigned outpatients areas such as
Mayo's Primary Care Sites. The hours may vary depending on assigned
location. Must be flexible with assigned locations and hours.
Float Pool phlebotomist supports both outpatient and inpatient
laboratories. Floats to different lab locations for both outpatient
and inpatient areas as needed and participates as an active team
member of the Phlebotomy Float Pool. Must have flexibility with
schedule and ability to adapt to outpatient and inpatient settings.
Must be flexible with assigned locations and hours.
During the selection process you will participate in an OnDemand
(pre-recorded) interview that you can complete at your convenience.
During the OnDemand interview, a question will appear on your
screen, and you will have time to consider each question before
responding. You will have the opportunity to re-record your answer
to each question - Mayo Clinic will only see the final recording.
The complete interview will be reviewed by a Mayo Clinic staff
member and you will be notified of next steps.
High School diploma or GED required, And, Completion of a
Phlebotomy, Medical Assistant program or equivalent, such as a new
phlebotomy student graduate; Or, 3 years of experience in
phlebotomy/medical assisting in a healthcare setting;
Or, Certified by a national association for phlebotomy or medical
assisting, such as ASCP, AMT, NHA and 1 year of clinical
Prior experience with phlebotomy, specimen processing, or clinical
laboratory preferred. Familiarity with lifespan growth and
development, basic anatomy, physiology, and basic medical
terminology. Demonstrated communication skills and attention to
detail. Ability to learn and utilize multiple computer systems.
Must be adaptable and well organized. Must have effective,
professional interpersonal skills when working with physicians,
co-workers, and patients. Must be able to accurately read specimen
labels and follow standard operating procedures. In addition, must
be capable of doing general troubleshooting and problem-solving
regarding laboratory procedures. Ability to effectively communicate
both verbally and in writing. Must be able to distinguish colors.
Must exercise caution to avoid potential exposure to hazards.
License or certification
Certified by a national association for phlebotomy or medical
assisting, such as ASCP, AMT, NHA preferred.
$17.67 - $23.88 / hour
Hours / Pay period
Varies Hours and Shifts
Day Shift - 3:30am - Noon
Evening Shift - 11:30am - 8:00pm
Night Shift - 7:30pm - 6:00am
Rotating Weekends and Holidays. Eight or ten hour shifts.
Monday to Friday
Hours between 6:00am-6:00pm
8 Hour Shifts and Weekends as needed.
Float Pool Hours
As needed - 24/7;
This is a phlebotomy float position with hours and shift will vary
as needed, including weekends. Flexibility is required.
IP - Rotating Weekends and Holidays
OP - As Needed
FP - As Needed
Over the next four years, Mayo Clinic is making significant
investments in both the physical and technological future of health
care, through doubling the size of the Mayo Clinic campus in
Phoenix, inclusive of practice, education, and research activities.
Mayo Clinic's campuses in Arizona are located in Phoenix and
Scottsdale, in the beautiful Sonoran Desert. The region is known as
the Valley of the Sun, a metropolitan area with more than 4 million
residents in 25 cities and towns.
With Phoenix being the fifth largest city in the nation, this sunny
"desert metropolis" offers the amenities of a big city in the midst
of a strikingly beautiful, rugged, southwest landscape.
Scottsdale frequently earns praise as a highly desirable place to
live. The city's more than 200,000 residents enjoy a vibrant mix of
culinary hot spots, arts and entertainment, professional and
collegiate sports teams, and community resources. The region's
desert climate promotes an outdoor lifestyle with a full complement
of sports and recreation.
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic
is committed to creating an inclusive environment that values the
diversity of its employees and does not discriminate against any
employee or candidate. Women, minorities, veterans, people from the
LGBTQ communities and people with disabilities are strongly
encouraged to apply to join our teams. Reasonable accommodations to
access job openings or to apply for a job are available.
Keywords: Mayo Clinic, Phoenix , Tech I - Lab Support Services, Healthcare , Phoenix, Arizona
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