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Tech I - Lab Support Services

Company: Mayo Clinic
Location: Phoenix
Posted on: January 27, 2023

Job Description:

Why Mayo Clinic
Mayo Clinic is the nation's best hospital (U.S. News & World Report, ) and ranked in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, you'll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where you'll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!

Mayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits . Eligibility may vary.

Position description
The Lab Support Services Tech functions as an interdisciplinary team member that performs a wide range of services in clinic and hospital-based laboratories with direct patient care such as venipuncture, provides appropriate post-care of phlebotomy site, collects specimens, specimen processing and receiving desk duties, scheduling functions, waived point of care laboratory testing, assists with difficult sticks, and a variety of other services unique to the individual work area. Maintains positive patient identification at all times including collection and preparing specimens for analysis. Performs specimen collections and processing in a safe, accurate, and professional and timely manner. May perform prepping of containers with reagents or specimens as required for ordered testing, storage, and shipping/transport to internal lab testing areas. May perform order entry; retrieves and verifies patient collection data and patient special notations using appropriate sources. May perform specialty collections. Must be able to work in a fast-paced environment and work independently as well as a team environment. Must be able to cooperate with coworkers in the completion of assignments and sets priorities for specimen collection and workload in response to the specific needs of numerous requests or the work area. Employs standard precautions, infection control, and proper isolation techniques. Works with various computer information systems on a daily basis. Must use critical thinking skills and ensure that all services are in strict adherence to established directions and guidelines in the standard operating procedures by Mayo Clinic Department of Laboratory Medicine and Pathology. Demonstrates professional communication skills as well as proper technique and etiquette for answering the telephone and providing information. The individual must demonstrate confidentiality and trustworthiness as well as the ability to deal effectively with people in stressful situations, manage difficult and emotional situations, remain calm under stress, display empathy and maintain positive communication. Interacts with the patient, family, physicians, allied health staff, and visitors as a professional member of the laboratory team. Performs other job-related duties as assigned. Ability to work flexible hours to meet workload demands and accommodates schedule changes. Physical ability required for lifting, long periods of standing, and pushing and pulling lab equipment and patient wheelchairs.

Inpatient phlebotomist supports our hospital and performs venipuncture, collects blood, and provides appropriate post-care of phlebotomy site assigned to day, evening and night shifts.

Outpatient phlebotomist supports Mayo Clinic outpatient areas and would be required to cover all assigned outpatients areas such as Mayo's Primary Care Sites. The hours may vary depending on assigned location. Must be flexible with assigned locations and hours.

Float Pool phlebotomist supports both outpatient and inpatient laboratories. Floats to different lab locations for both outpatient and inpatient areas as needed and participates as an active team member of the Phlebotomy Float Pool. Must have flexibility with schedule and ability to adapt to outpatient and inpatient settings. Must be flexible with assigned locations and hours.

During the selection process you will participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

Qualifications
High School diploma or GED required, And, Completion of a Phlebotomy, Medical Assistant program or equivalent, such as a new phlebotomy student graduate; Or, 3 years of experience in phlebotomy/medical assisting in a healthcare setting;
Or, Certified by a national association for phlebotomy or medical assisting, such as ASCP, AMT, NHA and 1 year of clinical experience.

Additional qualifications
Prior experience with phlebotomy, specimen processing, or clinical laboratory preferred. Familiarity with lifespan growth and development, basic anatomy, physiology, and basic medical terminology. Demonstrated communication skills and attention to detail. Ability to learn and utilize multiple computer systems.
Must be adaptable and well organized. Must have effective, professional interpersonal skills when working with physicians, co-workers, and patients. Must be able to accurately read specimen labels and follow standard operating procedures. In addition, must be capable of doing general troubleshooting and problem-solving
regarding laboratory procedures. Ability to effectively communicate both verbally and in writing. Must be able to distinguish colors. Must exercise caution to avoid potential exposure to hazards.

License or certification
Certified by a national association for phlebotomy or medical assisting, such as ASCP, AMT, NHA preferred.

Exemption status
Non-exempt

Compensation Detail
$17.67 - $23.88 / hour

Benefits eligible
Yes

Schedule
Full Time

Hours / Pay period
Varies Hours and Shifts

Schedule details
Inpatient Hours
Day Shift - 3:30am - Noon
Evening Shift - 11:30am - 8:00pm
Night Shift - 7:30pm - 6:00am
Rotating Weekends and Holidays. Eight or ten hour shifts.

Outpatient Hours
Monday to Friday
Hours between 6:00am-6:00pm
8 Hour Shifts and Weekends as needed.

Float Pool Hours
As needed - 24/7;
This is a phlebotomy float position with hours and shift will vary as needed, including weekends. Flexibility is required.

Weekend schedule
IP - Rotating Weekends and Holidays
OP - As Needed
FP - As Needed

International Assignment
No

Site description
Over the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.

With Phoenix being the fifth largest city in the nation, this sunny "desert metropolis" offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.

Scottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.

Recruiter
Mary Ricci

EOE
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Keywords: Mayo Clinic, Phoenix , Tech I - Lab Support Services, Healthcare , Phoenix, Arizona

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