Palliative Care Nurse Practitioner/Clinical Liaison
Posted on: January 25, 2023
Position SummaryThe Palliative Care Nurse Practitioner/Clinical
Liaison is responsible for modeling the 3 Company values of
Compassion, Integrity, and Excellence, and for promoting the
Compassus philosophy, using the 6 Pillars of success as the
foundation. S/he is responsible for upholding the Code of Ethical
Conduct and for promoting positive working relationships within the
company, among all departments, and all external stakeholders.
The Palliative Care Nurse Practitioner/Clinical Liaison is a dual
role that serves both the hospice and palliative service teams
while growing the palliative care program for the local market.
Once patient census thresholds are met, this role transitions to
the Palliative Care Nurse Practitioner, subject to market needs.
S/he provides palliative care for patients facing chronic, complex,
and /or life-threatening conditions at various locations within the
flow of patient care. S/he provides assessments, disease and
treatment education, and symptom management to meet the needs to
palliative care patients and their families. The Palliative Care
Nurse Practitioner helps the patient and family maintain their
maximum level of comfort and coping. S/he provides care and support
in collaboration with the PCP and specialists; and ensures
compliance with practice standards and codes. S/he must collaborate
appropriately with the assigned Compassus Medical Director. S/he
must flex schedule to meet agency needs. S/he is responsible for
applying the rules and regulations of state and federal regulatory
agencies and other certified agencies.
S/he also will perform Clinical Liaison duties for the Hospice team
as determined by manager. S/he will act as liaison explaining
hospice services and benefits to patients, family members, and
significant others in a manner that facilitates an accurate and
positive view of hospice services. In addition, s/he will aid in
community outreach, including marketing and educational sessions
for referring providers.
Position Specific Responsibilities
- * Attends and participates in staff meetings, educational
programs and community events, as requested.
- * Performs routine and urgent assessments:
- Availability Monday - Friday, 8a-5p local time.
- Depending on the needs of the market, the NP will carry a
percentage of the minimum, standard palliative census (80
patients). This percentage will be reviewed, and adjusted as
needed, with the manager monthly.
- The number of palliative care visits you will complete per
month will align with the percentage of the minimum standard census
- Ability to triage consults by patient acuity.
- Performs bedside palliative care with patient/family
- Subject to after hours and weekend on-call requirements per the
needs of the organization.
- Orders, performs, and interprets laboratory and radiology tests
within scope of professional practice.
- Prescribes medications including controlled substances to the
extent delegated and licensed.
- Orders treatments and durable medical equipment as
- Performs other therapeutic measures as indicated.
- Consults with palliative care physician or designees as needed,
informs primary physician of services provided and collaborate with
other physicians as needed.
- Assists in all facets of care coordination for palliative care
- Prepares and maintains accurate patient records, charts, and
documents to support sound medical practice and reimbursement for
- Complies with applicable laws and regulations with respect to
- Completes accurate billing and coding activities for all
patient encounters according to CMS guidelines.
- Provides training and ongoing education and onboarding support
- Defines goals for professional growth and participates actively
in professional activities and organizations.
- Engages in active and frequent self-care activities for
personal and professional growth and longevity.
- Adheres to the practice of confidentiality regarding patients,
families, staff and the Organization.
- Assists patients and families in identification of goals of
treatment and ongoing plans of care at every visit. Communicates
these goals among Interdisciplinary Team (IDT).
- Collaborates/Communicates with Medical Director, Attending
Physician, Hospital Staff and IDT:
- Participates in monthly Palliative IDT meeting with market
- Collaborates/ Communicates with IDT needs of patient for
clinical and psycho-social interventions.
- Assists in identifying the need for intervention of other IDT
- Effectively communicates patient and family needs to
- Completes and submits required clinical documentation within 24
hours of visit completion.
- Educates patient and caregiver regarding:
- Care of patient.
- Disease process.
- Goal setting.
- Symptom control.
- Treatment options.
- Advance Care Planning.
- Assists referrals to the appropriate level of care.
- Attends and participates in staff meetings, educational
programs, and community events, as requested.
- Explains hospice services and benefits to patients, family
members, and significant others in a manner that facilitates an
accurate and positive view of hospice services.
- Obtains signatures on all required forms, provides copies to
- Ensures all forms are completed, dated, and signed, and turns
in to the Admission Coordinator.
- Ensures all available medical records are turned into the
- Establishes and maintains significant professional
- Works closely with community, hospital, and facility education
representatives to meet growth and development targets and maintain
market acceptance and allegiance.
- Facilitates the admission process to and from hospital and
long-term care based referral sources.
- Assesses referred patient's clinical needs and disease status
and confers with patient's attending physician and hospice
physician regarding assessment to establish eligibility.
- Completes routine and emergency recertification visits on each
patient entering their 3rd benefit period or beyond (including
admissions and transfers).
- Records observations, treatments, and other pertinent
- Communicates with Medical Director, Attending Physician, DCS
and IDT as directed regarding findings from the visits and any
measures to alleviate symptoms.
- Provides physical and emotional care to support the patient and
family in period of crisis.
- Facilitates patient discharge from hospital to home by
establishing initial needs and coordinating transportation, DME,
medication needs, supplies and admission by home hospice
- Oversees GIP patient admission process based on identified
symptom management needs for that level of care.
- Works closely with facilities and hospitals to identify,
transition, and admit patients appropriately for general inpatient
- Provides education to hospitals and facilities on the purpose,
process, and goal of general inpatient care.
- Supervises nurse trainees, including graduate and advance
practice nurses in field placements.
- Participates in supervision of other trainees, including
medical students, residents, fellows, and social work and
- Performs other duties as assigned.
Education and/or Experience
- Master's degree, or higher, in Nursing required.
- Minimum of five (5) years nursing experience required; clinical
nursing care in oncology, hospice, geriatrics, intensive care
- Mathematical Skills: Ability to add, subtract, multiply, and
divide in all units of measure, using whole numbers, common
fractions, and decimals. Ability to compute rate, ratio, and
- Language Skills: Ability to read, analyze, and interpret
general business periodicals, professional journals, technical
procedures, or governmental regulations. Ability to write reports,
business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from
leaders, colleagues, investors, and external parties. Strong
written and verbal communications.
- Other Skills and Abilities: Ability to understand, read, write,
and speak English. Articulates and embraces hospice philosophy.
Strong organizational and time management skills. Must be able to
work a flexible schedule to include nights and weekends. Must be
able to travel for training, conferences, and/or to provide
education to Compassus colleagues. Ability to document as required
by regulations. Ability to maintain confidentiality of information,
such as patient and Company files.
Certifications, Licenses and Registrations
- Active and unencumbered CNS or Nurse Practitioner license in
state of employment required.
- Certified as a Nurse Practitioner in Adult, Family, Acute, or
- Active NPI number.
- Maintain active DEA certification if state allows prescription
of controlled substances by APPs.
- Board Certification in Hospice and Palliative Care is
preferred, but not required.
State Specific Requirements
Physical Demands and Work Environment: The physical demands
described here are representative of those that must be met by a
colleague to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions. While
performing the duties of this job, the colleague is regularly
required to use hands to finger, handle, or feel; talk and hear.
The colleague frequently is required to stand, sit, and reach with
hands and arms. The colleague is occasionally required to walk;
climb or balance; stoop, kneel, crouch, or crawl; and taste or
smell. The colleague must frequently lift and/or move more than 50
pounds. Specific vision abilities required by this job include
close vision. The work environment characteristics described here
are representative of those a colleague encounters while performing
the essential functions of this job. There will be possible
exposure to infectious diseases through working with clinical
caregivers. The noise level in the work environment is usually
At Compassus, including all Compassus affiliates, diversity,
equity, and inclusion are fundamental to our Pillars of Success. We
are committed to creating a fair work environment where our
colleagues feel welcomed, highly valued, and respected. As an equal
opportunity employer, all qualified applicants will receive
consideration for employment without regard to race, color,
religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, disability, age, or veteran
Keywords: Compassus, Phoenix , Palliative Care Nurse Practitioner/Clinical Liaison, Healthcare , Phoenix, Arizona
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