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Associate Director of Clinical Initiatives - Telecommute

Company: UnitedHealth Group
Location: Phoenix
Posted on: September 24, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm) The Optum Associate Director of Clinician Experience Team is responsible for supporting complex program and event development, growth and enhancement through project management and implementation best practices using models, tools and/or technology through collaboration across multiple business segments. You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:

  • Clinical program SME
  • Understands the organization's operations, products and applications, strategies, processes, and/or business priorities
  • Knowledge of business & clinical systems and tools for process design and operational implementation of programs and projects
  • Operationalizing workflow processes to support initiatives, pilots
  • Accountable for the performance and direction of local markets to successfully implement initiatives and pilots
  • Conduct post-mortems on implementations and pilots
  • Understanding the upstream and downstream impacts to all aspects of clinical program implementation at the market and national level
  • Innovative process management and total quality management
  • Create clinical program approaches, workflows and reporting
  • Review performance metrics routinely to measure against goals and for early detection of issues, trends, etc.
  • Collaborate across Home and Community business to support rollout of new initiatives
  • Establish key partnerships with clinical leadership and staff to ensure initiative and/or pilot success
  • Establish key partnerships with internal and external business stakeholders to ensure successful delivery of initiatives and/or pilot projects
  • Understand external customer focus to ensure client requirements are met
  • Ensure contractual requirements are effectively translated into contractually compliant clinical workflows and processes You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
    • BA/BS degree in business operations, project management or related field OR equivalent education and experience
    • 5+ years of project management, program/product implementation and management, and/or business operations experience
    • 3+ years of experience in tracking, planning projects/programs, working with large data sets, and making data-driven analytical decisions
    • Ability to travel up to 25%
    • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
      • Master's degree in business, project management, or related field
      • Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and SharePoint
      • Ability to communicate with leaders at all levels of the organization
      • Demonstrated ability to communicate ideas clearly and concisely
      • Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm) All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado/Connecticut/Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Phoenix , Associate Director of Clinical Initiatives - Telecommute, Healthcare , Phoenix, Arizona

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