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Community Health Advocate - Remote in Arizona

Company: UnitedHealth Group
Location: Phoenix
Posted on: September 24, 2022

Job Description:

If you are located -in Arizona within an hour radius of Phoenix, AZ, you will have the flexibility to telecommute* (work from home) -as you take on some tough challenges. As a critical member of our local outreach team, you will be responsible for increasing patient engagement through direct member outreach in the community, including in hospitals, sub-acute facilities, long-term care settings, and door to door canvassing of eligible patients. You will use a combination of inside and outside sales methods, along with deeply rooted relationships within your community, to offer our incredible care model to eligible members.Whether on the phone or in-person, here is a snapshot of what you would be selling as a Community Health Advocate:

  • In-home medical care that is always available
  • Added care & services that coordinate with primary care doctors and other specialists
  • Better quality of life, conveniently delivered to the patient - with no co-payIt gets better. You would work from home when not traveling within the community, receive mileage reimbursement, and be well compensated with a competitive salary and uncapped earning potential thanks to a generous quarterly incentive (bonus) plan. And at the end of each day, you would have the satisfaction of knowing that you helped improve the lives of the people in your own community.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:As a Community Health Advocate, you will:
    • Identify innovative strategies to enroll patients into the Landmark Health program
    • Develop the relationship between Landmark and hospital personnel, patients, physicians, community organizations, retirement communities, assisted living, primary care, and skilled nursing facilities
    • Coordinate meetings with community providers, home health providers, facility discharge planners, and health plan case managers; including preparation and delivery of presentations on Landmark's services
    • Uses critical thinking skills to create outreach strategies that are designed to maximize patient awareness and registration into Landmark's program
    • Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members
    • Successfully meet and/or exceed engagement monthly targetsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
      • High School Diploma / GED (or higher)
      • 2+ years of related experience in a sales, direct marketing or customer service capacity
      • Proven ability to work in an entrepreneurial environment with minimal supervision
      • Proven ability to multi-task and work in a dynamic environment
      • Proven success with time management and territory organizational skills
      • Demonstrated achievement mindset: ability to consistently hit sales targets -
      • Demonstrated exceptional communication and project management skills
      • Proficient in the use of Microsoft office Word, Excel and PowerPoint
      • Access to reliable transportation; if you are driving a vehicle, you must comply with all the terms of the Landmark Motor Vehicle Safety policy
      • Ability to travel locally to Community Healthcare partners locations
      • Ability to travel up to 25% of the time
      • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodationPreferred Qualifications:
        • Associate's Degree (or Higher) -
        • Provider engagement experience
        • Experience with Salesforce or EMR platforms
        • Hospital or Healthcare experience
        • Bilingual: (English, Spanish or Mandarin)
        • Hospital or Healthcare experienceTelecommuting Requirements:
          Reside in Arizona within an hour radius of Phoenix, AZRequired to have a dedicated work area established that is separated from other living areas and provides information privacyAbility to keep all company sensitive documents secure (if applicable)Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet servicePhysical and Work Environment:
          • Regular requirement to sit; use hands to touch, handle or feel
          • Regular requirement to talk and listen
          • Occasional requirement to stand; walk and reach with hands and arms
          • Occasional requirement to lift and/or move up to 10 pounds
          • Vision abilities include close vision, peripheral vision, depth perception and ability to adjust focus
          • Ability to travel frequently by car
          • Will require regular travel to Physician offices, hospitals, sub-acute facilities and other community partners and non-home-based market offices
          • Noise level is usually moderate -UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMDiversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #YELLOW

Keywords: UnitedHealth Group, Phoenix , Community Health Advocate - Remote in Arizona, Healthcare , Phoenix, Arizona

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