Patient Care Coordinator - Dignity Health Cancer Institute - Phoenix, AZ
Company: UnitedHealth Group
Location: Phoenix
Posted on: June 25, 2022
Job Description:
$2000 Sign on Bonus for External CandidatesCombine two of the
fastest - growing fields on the planet with a culture of
performance, collaboration and opportunity and this is what you
get. Leading edge technology in an industry that's improving the
lives of millions. Here, innovation isn't about another gadget,
it's about making Healthcare data available wherever and whenever
people need it, safely and reliably. There's no room for error.
Join us and start doing -your life's best work.SMWe are seeking an
energetic candidate for our -Patient Access -Registration
-Department at The University of Arizona Cancer Center @ Dignity
Health St. Joseph's Hospital and Medical Center. The perfect
candidate will facilitate the patient admission flow, including
patient identification, accurate demographics, insurance
authorization, notification and verification of insurance e - -
benefits in order to obtain accurate and prompt reimbursement.
Additional duties include providing information and answering
questions about payment assistance collecting co - payments,
patient liabilities, compliance with HIPAA, and entering all
necessary information into the hospital computer system.This
position is full - time. Employees are required to have flexibility
to work any of our 8 hour shift schedules during our normal
business hours of 7:00am - 7:00pm, Monday through Friday. No
weekends or major holidays are required. It may be necessary, given
the business need, to work occasional overtime, however, and
voluntary OT is available after 90 days. We are located at the
Cancer Institute at St. Joseph's Hospital and Medical Center in the
heart of Downtown Phoenix at 625 N 6th St, Phoenix, AZ 85004.We
have onsite caf-- and provide 2 weeks of paid training. Performance
based bonuses are also available. -Primary Responsibilities:
- Communicate directly with patients and / or families either in
person or on the phone to complete the registration -process by
collecting patient demographics, health information, and verifying
insurance eligibility / benefits
- Respond to patient and caregivers' inquiries always in a
compassionate and respectful manner
- Obtain Benefits and Insurance verification
- Point of Service Cash Collection, Co - Pays, Deductibles and
Coinsurance
- Accurate Computer Data Entry
- Scan documents
- Organize and schedule patient services and appointments for
referrals
- Register and Pre - Register Patients for Emergency, Elective
and Scheduled Cases
- Work with various systems including the Patient Registration
and Electronic Medical Record
- Generate, review and analyze patient data reports and follows
up on issues and inconsistencies as necessaryYou'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma / GED (or higher)
- 1+ years of experience in a Hospital Patient Registration
Department, Physician office or any medical setting
- 1+ years of Customer Service experience
- Ability to work day shifts, Monday through Friday 7am - 7pm
(Shift is assigned within those hours)
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all federal, state and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to employment to
ensure compliance. Candidates must be able to perform all essential
job functions with or without reasonable accommodation. Preferred
Qualifications:
- Bilingual fluency with English & Spanish
- Working knowledge of facility pricing structure and cost
estimates
- Knowledge of ICD9 (10) and CPT terminology
- Previous experience in collecting patient copays, deductibles,
etc
- Experience submitting authorization requests and / or
processing referrals
- Previous working experience with Microsoft Office products:
(Ability to open, edit, create, save, and send documents in
Microsoft Word; ability to open, edit, create, save, and send
spreadsheets in Microsoft Excel; & ability to open, edit, create,
save, and send emails in Microsoft Outlook)UnitedHealth Group
requires all new hires and employees to report their COVID-19
vaccination status.Military & Veterans find your next mission: We
know your background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at Learn how
Teresa, a Senior Quality Analyst, -works with -military veterans
and ensures they receive the best benefits and experience possible.
-Careers with OptumInsight. Information and technology have amazing
power to transform the Healthcare industry and improve people's
lives. This is where it's happening. This is where you'll help
solve the problems that have never been solved. We're freeing
information so it can be used safely and securely wherever it's
needed. We're creating the very best ideas that can most easily be
put into action to help our clients improve the quality of care and
lower costs for millions. This is where the best and the brightest
work together to make positive change a reality. This is the place
to do your life's best work.SM**PLEASE NOTE** The sign on bonus is
only available to external candidates. Candidates who are currently
working for a UnitedHealth Group, UnitedHealthcare or related
entity in a full time, part time, or per diem basis ("Internal
Candidates") are not eligible to receive a sign on bonus.Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.UnitedHealth Group is
a drug - free workplace. Candidates are required to pass a drug
test before beginning employment.Keywords: #RPO, #RED
Keywords: UnitedHealth Group, Phoenix , Patient Care Coordinator - Dignity Health Cancer Institute - Phoenix, AZ, Healthcare , Phoenix, Arizona
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