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Supervisor - Lab Services - Phoenix

Company: Mayoclinic
Location: Phoenix
Posted on: November 22, 2021

Job Description:

b'Why Mayo ClinicnMayo Clinic is the nation's best hospital (U.S. News & World Report, 2020-2021) and ranked #1 in more specialties than any other care provider. We have a vast array of opportunities ranging from Nursing, Clinical, to Finance, IT, Administrative, Research and Support Services to name a few. Across all locations, youxe2x80x99ll find career opportunities that support diversity, equity and inclusion. At Mayo Clinic, we invest in you with opportunities for growth and development and our benefits and compensation package are highly competitive. We invite you to be a part of our team where youxe2x80x99ll discover a culture of teamwork, professionalism, mutual respect, and most importantly, a life-changing career!nMayo Clinic offers a variety of employee benefits. For additional information please visit Mayo Clinic Benefits [https://jobs.mayoclinic.org/benefits/]. Eligibility may vary.nPosition descriptionnLab Support Services Supervisor for Mayo Clinic Hospital inpatient services on Night Shift. Responsible for the daily supervision, performance management, and development of phlebotomy, central processing, and/or lab call center staff. Provides staff with training and training support, technical direction, development, and problem resolution. Is accountable for ensuring appropriate staffing levels and mix and coordination of staffing levels at assigned location(s) in order to meet business needs. Is accountable for staff and unit based performance management. Assists with and/or provides oversight to, and is accountable for quality and service, regulatory compliance, work unit safety, strategic planning, document management, supply and cost management, reference lab management, billing and invoicing, and developing and implementing new services. Participates as an active member of the leadership team and collaborates with other areas of the lab. Performs samples collection, processing procedures, general workflow, and/or call center duties, and any other assigned tasks or duties as needed. Performs troubleshooting, acts as technical subject matter expert, and will be designated for downtime leadership. Works cooperatively with a wide variety of customers, as well as internal and external resources. Completes special projects or other job-related duties as assigned by the laboratory management.nThe individual must demonstrate knowledge of the principles of growth and development of the life span. The ability to assess data reflective of the patient's status and appropriately interpret information relative to the patient's age-specific needs is required.nQualificationsnHigh School diploma or equivalent. Formal vocational training program after high school (approximately one year) is preferred. Three to four years of phlebotomy, specimen processing, medical assisting or patient care experience is required. Excellent communication, problem solving, decisions making, and leadership skills. Good computer skills.nAdditional qualificationsnStrongly prefer candidate with an Associates or Bachelor's degree from an accredited institution in a related field, and a minimum of two (2) years of related experience and (2) years of previous supervisor or leadership positions. Must have a national certification (ASCP, AMT, etc.) for phlebotomy. Strongly prefer candidates with prior testing and technical lab experience and prior lab automation experience.nDemonstrated ability to provide leadership to multiple areas, (with proven effectiveness in decision making and problem solving). Proven ability to manage multiple priorities successfully. Demonstrated effective and excellent communication and interpersonal skills, leadership skills, and demonstrated personnel management ability.nDemonstrated effectiveness in communicating and networking across shifts, since this is a night shift position. Demonstrated ability to work independently and in a team environment. Demonstrated ability to encourage and promote teamwork amongst staff. Must have strong teambuilding skills. Demonstrated ability to positively motivate staff for effective productivity. Proven ability to deal effectively with people in stressful situations. Demonstrated proficiency with computer skills and ability to learn and utilize multiple computer systems and applications. Must have strong attention to details. Must have strong customer service skills.nThe individual must demonstrate knowledge of the principles of growth and development of the life span, basic anatomy, physiology, basic medical terminology, and lab testing and technical terminology. Proven ability to assess data reflective of the patientxe2x80x99s status and appropriately interpret information relative to the patientxe2x80x99s age-specific needs is required. Prior hospital and/or clinical pathology experience preferred. Extensive knowledge and experience in managing and supervising all aspects of phlebotomy, central processing, referral labs, send outs, and/or lab call center as assigned. Demonstrated lab customer service skills.nInternal applicants are required to attach their three most recent performance appraisals.nLicense or certificationnASCP, NCA or AMTnExemption statusnNon-exemptnCompensation DetailnEducation, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $23.56 per hour.nBenefits eligiblenYesnSchedulenFull TimenHours / Pay periodn80nSchedule detailsnNight Shift- Sunday through Thursday 7:30pm - 6:00am. Hours may vary to support the needs of the work unit.nOversight/scope of night shift supervisor consists of staff that are scheduled from Monday-Sunday from 5:30pm- 6:00am.nWeekend schedulenSunday 7:30pm-Mon 6:00am; additional weekend days as needed, i.e. downtimes.nRemotenNonInternational AssignmentnNonSite descriptionnOver the next four years, Mayo Clinic is making significant investments in both the physical and technological future of health care, through doubling the size of the Mayo Clinic campus in Phoenix, inclusive of practice, education, and research activities. Mayo Clinic's campuses in Arizona are located in Phoenix and Scottsdale, in the beautiful Sonoran Desert. The region is known as the Valley of the Sun, a metropolitan area with more than 4 million residents in 25 cities and towns.nWith Phoenix being the fifth largest city in the nation, this sunny 'desert metropolis' offers the amenities of a big city in the midst of a strikingly beautiful, rugged, southwest landscape.nScottsdale frequently earns praise as a highly desirable place to live. The city's more than 200,000 residents enjoy a vibrant mix of culinary hot spots, arts and entertainment, professional and collegiate sports teams, and community resources. The region's desert climate promotes an outdoor lifestyle with a full complement of sports and recreation.nRecruiternMary RiccinEOEnAs an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.'by Jobble

Keywords: Mayoclinic, Phoenix , Supervisor - Lab Services - Phoenix, Healthcare , Phoenix, Arizona

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