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SVP of Digital Products & Partnerships

Company: Fin'l Services General, Phoenix, AZ
Location: Phoenix
Posted on: July 14, 2018

Job Description:

Senior Vice President – Digital Product & Partnerships Marsh Digital offers an amazing opportunity for distinguished digital technologists to transform the company’s digital capabilities while unleashing the power of our industry leading platforms and data assets to deliver innovative products and disruptive business models globally. This role will be part of the Digital Products & Partnerships team within Marsh Digital. If you are looking for an opportunity to be part of an exciting team of intraprenuers with the mission to disrupt and deliver the art of the possible in the insurance industry, come join us! Responsibilities Define the vision and strategy for the Digital Products & Partnerships product suite and manage a portfolio of powerful software products that deliver transformational value to clients and end users Develop and continuously refine product roadmaps based on a comprehensive understanding of changing client/customer needs, industry dynamics, and business objectives Create, refine, and prioritize product backlogs, and partner closely with key stakeholders including design, engineering, business development, operations and the Marsh Digital executive team to advance product roadmaps with a sense of urgency and passion Envision and deliver a library of reusable digital components to help drive down time of market while building and or continually enhancing customer experiences across channels Ideate new product constructs, build business cases, and champion the most promising ideas to gain executive buy-in Shape a learning agenda to uncover opportunities and validate customer needs Ensure a strong customer-centric and outside-in focus on all things product by establishing a sound design thinking process and feedback loop Take a disciplined and analytical approach toward measuring product success by clearly defining customer/business focused metrics and establishing the required infrastructure to measure ongoing progress Collaborate with Marsh Digital Labs and InsurTech startups on new product development opportunities Qualifications Job Qualifications 15-20 years of digital product management and/or new product development experience with a proven track record of successfully delivering global and highly scalable customer-facing digital products and capabilities Proven track record of defining and delivering large-scale, multi-year digital transformation roadmaps in a highly matrixed structure, preferably in a highly regulated industry Strong Agile thought leadership and hands-on experience leading complex software product delivery in an Agile environment Experience leading foundational product development frameworks that are grounded in customer empathy, including design thinking, customer journey/persona development, and hypothesis-driven test and learn Strong strategic thought leadership, a passion to challenge the status quo to drive cultural transformation Experience in web and mobile UI/UX/self-serve analytics/APIs/Big Data/cloud/personalization/Risk management products and capabilities Talent magnet with proven people skills in attracting, coaching, and mentoring teams Excellent influencing and oral/written communications skills; Strong ability to paint an inspiring vision and bring others along on the journey Keen awareness of the emerging industry and technology trends and disrupters to help build and pivot accordingly Industry background in digital payments or insurance is highly preferred Bachelor’s degree required; MBA preferred – with marketing, finance or product development specialization You would be a great fit for this role if you: Demonstrate a high level of intellectual curiosity Thrive in change, and have a passion to harness the energy of a fast-paced environment to create transformational customer and business value Are empathetic toward customer needs, and ground product-related assumptions in human centered design Have a bias toward action and learning, and obsess over knowing your customers better to remove friction from their experiences Are a fantastic storyteller who can communicate complex ideas clearly Have a passion for emerging technologies (e.g. - Blockchain, AI, Machine Learning etc) and how they are used to deliver great products and experiences

Keywords: Fin'l Services General, Phoenix, AZ, Phoenix, SVP of Digital Products & Partnerships, Executive, Phoenix, Arizona

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