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Underwriting Manager

Company: The Money Source (TMS)
Location: Phoenix
Posted on: January 14, 2018

Job Description:

Job DescriptionDuties and Responsibilities:· Responsible for overall productivity and service levels of assigned team members· Function as the subject matter expert (SME) in underwriting policies and procedures; help new and current team members learn and implement new processes and changes· Manage prioritization and assignment of new loans to team members while considering their current and projected workload· Responsible for ensuring the department meets established turn times and KPI’s while fulling service level agreement (SLA) accountabilities· Serve as the voice of the company in a client-facing role on escalated matters, and ensure the company is presented as a unified voice· Work jointly with risk to respond to QC concerns on files such as pre-funding QC, PETR, NOR or audit/clarification requests from different managers or departments· Develop working relationships with Sales and Operation Production Managers and collaborate on ideas for continuous improvement · Together with the EVP of Operations, responsible for the coaching, counseling and development of the underwriting team members. Requirements:· Minimum 5-8 years of underwriting experience, with 5 years’ experience managing a team.· Ability to provide Rock Solid customer service in fast paced environment.

Keywords: The Money Source (TMS), Phoenix, Underwriting Manager, Executive, Phoenix, Arizona

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