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Technology Delivery Director

Company: Disability Solutions
Location: Phoenix
Posted on: May 15, 2024

Job Description:

Job Title:Technology Delivery DirectorLocation:Block 23What you'll do:The Technology Delivery Director as part of the Commercial Lending tower, will lead the delivery of technology solutions leveraging partnerships with other technology teams (e.g. Architecture, Infrastructure, Engineering, and Support), business teams and leaders, strategic partners, and third party technology providers. This director will apply their previous experience in financial services industry within Commercial Lending, Loan Ops, Risk Management, and regulatory /compliance discipline. In support of the delivery of new or enhanced technology solutions the position will have direct or oversight responsibilities for technology engineering, application acquisition/development, quality assurance, and data management. This role works closely with product leaders across business teams in our lending business units to ensure the delivery and reliability of technology solutions is achieved. The position performs supervisory duties of department staff, coordinates coverage for all related responsibilities, and assists in establishing strategic and operational technology goals and objectives.What we are looking for: Duties & Responsibilities

  • Ability to lead, motivate and get the very best out of a team.
  • Drive Employee development, retention, resource planning, talent management, performance management, and achieve a diverse and engaged workforce.
  • Build and maintain partnerships to ensure technology team members understand business needs, functional specifications, and delivery solutions that align with business objectives.
  • Develop solutions across multiple IT capability domains (APIs and/or web services, Portals, Web /Mobile solutions, Core Application Services, Stored Procedures, SSIS packages)
  • Provide insight and guidance, and resolve escalated issues throughout the application development, implementation, and support lifecycle.
  • Provide rapid response and restoration of production faults (including problem resolution and Correction of Error) in partnership with the Application Support team.
  • Manage robust, reliable, secure and scalable systems on premise or in the cloud.
  • Deliver a comprehensive Data Management capability, building the team and solution for the enterprise.
  • Encourage a continuous improvement culture to improve the efficiency, scalability, stability, and security of applications.
  • Acts as a senior point of escalation to troubleshoot, report, and resolve technology operational issues.
  • Provides oversight, problem-solving and participation in complex infrastructure implementations, system upgrades, and architectural troubleshooting.
  • Set goals, strategies and objectives and oversee the deployment of large/enterprise scale initiatives.
  • Implements risk management processes to proactively identify and mitigate technology security threats and establish operational controls that contain risk within the overall risk tolerance of the bank. Minimum Qualifications:
    • Minimum of 18+ years as a senior technology leader with broad knowledge across a diversity of Lending business and technology functions.
    • Minimum of 12+ years of experience in financial services industry with proven Commercial Lending, Risk Management, and regulatory and compliance discipline.
    • Minimum of 12+ years' experience in a role overseeing technology delivery, software (CreditLens, ACBS, FIS systems or similar) development in an agile environment, project management, project financial budgets, IT consulting, or related field.
    • Must have previous experience with Core Banking platforms and providers, mobile and digital platforms, payment systems, and system integration technologies for data solution delivery, MDM, data services, and operational and analytical data environments.
    • Bachelor's Degree or equivalent combination of education and work experience required. Master's Degree a plus.
    • Strong project management skills with the ability to prioritize activities for early delivery that drive the greatest benefit.
    • Hands on experience managing complex technology solutions with 24/7 high-availability multi-site operating environment, application hosting, security and information protection, and disaster recovery architectures.
    • Demonstrated ability to think strategically, deliver innovation, and drive improved user experience.
    • Excellent verbal and written communication skills with the ability to communicate complex issues to technical and non-technical audiences and senior business management.
    • Proven ability to build strong partnerships with business, operations, technology leadership, 3rd party providers and ability to work effectively in a matrix organization.
    • Strong knowledge and experience working on project(s) involving the implementation of solutions applying multiple software development life cycles (SDLC).Benefits you'll love:We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.-- Western Alliance Bancorporation

Keywords: Disability Solutions, Phoenix , Technology Delivery Director, Executive , Phoenix, Arizona

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