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Senior Manager, 3rd Party Management (Banking Operations)

Company: Disability Solutions
Location: Phoenix
Posted on: April 3, 2024

Job Description:

Job Title:Senior Manager, 3rd Party Management (Banking Operations)Location:CityScapeWhat you'll do:The major focus of the 3rd Party Management program is to ensure our external providers are performing to the same high standards that Western Alliance Bank holds itself accountable to including client service, quality, control, regulatory compliance, business resiliency and protection of information.This strategic role will be responsible for the leadership of the 3rd Party Management program for a portfolio of Services providers supporting Banking Operations. This leader will be responsible for the full 3rd party lifecycle including developing and implementing the third-party risk strategy. This leader will also be responsible for managing a team of 3rd party professionals overseeing the Corporate Services portfolio, with a particular focus on Critical / High Risk relationships.This individual will partner with members of Banking Operations, the second line 3rd party risk management program, and other key stakeholders to ensure that the management of risk are effectively identified, monitored, and mitigated to achieve business objectives. This role will also include understanding and dissemination of regulatory requirements and reporting to senior management within the Banking Operations. Additionally, this leader will situationally support vendor selection activities in partnership with service requestors. This includes a formal strategic sourcing methodology and engagement with the marketplace for Requests for Information (RFI), Requests for Proposal (RFP), and Requests for Quote (RFQ) in accordance with company procedures.What we are looking for:

  • Adhere to 3rd Party Risk Management guidelines through the execution of policies and procedures throughout the lifecycle of a third-party vendor relationships.
  • Ensure strong oversight of vendor risks and provide insight on existing and potential risks.
  • Provide initial and on-going due diligence review on third party vendors to ensure risk are identified and applicable standards.
  • Ensure scorecards are structured to allow proper oversight and monitoring of the third party that commensurate with the level of risk and complexity of the relationship.
  • Partners with Business Units and Vendor partners on corrective action or remediation efforts including Performance Improvement Plans.
  • Develop domain knowledge of company business to gain an understanding of short-term goals and long-term strategies for the organization.
  • Escalation point of contact for any vendor related questions and issues or when staff is experiencing issues with their vendors /stakeholders.
  • Develop and bring best practices into the RFP process. Host RFP events such as service\\product demonstrations, question-answer sessions, elimination round conversations, and contract award scenarios.
  • Mentor, educate, and share best practice approaches with other levels on the team. Be comfortable in a highly visible role and a proponent of challenge or change.
  • Perform other duties as assigned, including assisting with regulatory compliance risk assessments and related infrastructure enhancements.Requirements:
    • Bachelor's degree required.
    • 10+ years' direct experience in a strategic sourcing, procurement and or 3rd party management.
    • Subject Matter Expert in banking regulations related to 3rd Party Risk Management.
    • Subject Matter knowledge in Banking Operations (Risk, Finance, Corporate Real Estate, Operations, HR) a plus.
    • Effective verbal and written communication skills with the demonstrated ability to engage at an executive level.
    • Strong interpersonal skills with the ability to develop and maintain productive relationships across the organization.
    • Strong influencing and negotiation skills; consultative and collaborative work style.
    • Demonstrated leadership capabilities with ability to foster positive employee engagement and trust.
    • High learning agility with the ability to learn and integrate multiple business variables, make connections, and recommend credible solutions.
    • High quality orientation; strong attention to detail.
    • Effective at managing multiple priorities and leading teams of resources under tight deadlines in a fast-paced, dynamic environment; ability to prioritize & organize time to deliver consistent results.
    • Self-starter: strong execution skills and results oriented. Self-directed; comfortable working with ambiguity and uncertainty.Compensation: Salary range for new hires is generally $144,700.00 - $178,750.00 for Westlake Village, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.Benefits you'll love:We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!About the company:Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.-- Western Alliance Bancorporation

Keywords: Disability Solutions, Phoenix , Senior Manager, 3rd Party Management (Banking Operations), Executive , Phoenix, Arizona

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