Licensed Behavioral Health Case Manager - Family Support Program - Remote
Company: UnitedHealth Group
Location: Phoenix
Posted on: November 20, 2023
Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together. -You have high standards. So, do We.
Here at UnitedHealth Group, this includes offering an innovative
new standard for care management. It goes beyond counseling
services and verified referrals to programs integrated across the
entire continuum of care. That means you'll have an opportunity to
make an impact on a huge scale - as part of an incredible team
culture that's defining the future of behavioral health care.The
operating hours for this team Monday - Friday: 8:00am to 5:00pm in
the employee's time zone. - (There is flexibility to work later, if
needed, but not earlier)You'll enjoy the flexibility to work
remotely * from anywhere within the U.S. as you take on some tough
challenges. -Primary Responsibilities: -
- Provide case management to families as they navigate the
complex maze of social service, medical, and education systems to
get special needs care for their children
- Act as a single point of contact to serve the entire family's
needs behavioral health needs
- Identify high-risk, co-morbid needs of consumers
- Link the consumers and their families/caregivers with
connections to appropriate pediatric and family referrals and
services
- Work with members and their family via telephone to address
healthcare needs
- Provide supportive follow-up, monitoring and education as
indicated
- Explain behavioral health insurance benefits and what
behavioral health services are available
- Accept referrals via designated processes, collaborate in
evaluating available services, and coordinate necessary psychiatric
and community referrals, as needed
- Partner with internal Optum Behavioral Health Services Teams to
coordinate a seamless transition for consumers from an inpatient
setting to community-based service
- Collaborate with providers to determine acuity of mental health
concerns, barriers and progress; coordinate appropriate
services
- Partner with designated external providers, vendors, programs,
entities to address the needs, gaps in care -
- Establish and foster positive relationships with medical
partner to offer a seamless, holistic case management product to
member
- Generally, work is self-directed and not prescribed
- Works with less structured, more complex issues
- Serves as a resource to othersYou'll be rewarded and recognized
for your performance in an environment that will challenge you and
give you clear direction on what it takes to succeed in your role
as well as provide development for other roles you may be
interested in. Required Qualifications: -
- Master's Degree in Psychology, Social Work, Counseling or
Marriage or Family Counseling; or Licensed Ph.D. or Registered
Nurse
- Independent, current, unrestricted independent license to
practice in the state of residence (i.e. LP, LPC, LCSW, LMHC, LMFT
or state equivalent) -
- 2+ years of experience in behavioral health
- 1+ year of recent experience working with
children/adolescents/families
- Proven solid computer skills at the intermediate level,
proficiency with MS Office to include Teams, Excel
- Access to high-speed internet from home (Broadband Cable, DSL,
Fiber) and a dedicated workspace from home
- Ability to work within business operating hours of Monday -
Friday: 8:00am to 5:00pm (or later) in your time zonePreferred
Qualifications: - - - - - - - - -
- Experience in case management, inpatient coordination and
transition of care -
- Experience creating care plans and identifying resources for
children/adolescents and their families
- Experience with the pediatric population
- Experience with families of children diagnosed with Autism
- Experience in dual diagnosis with mental health and substance
abuse
- Experience in a community mental health setting
- Experience in a managed care environment
- Experience working in an environment that required coordinating
benefits and utilizing multiple groups and resources for patients
-*All employees working remotely will be required to adhere to
UnitedHealth Group's Telecommuter Policy - -California, Colorado,
Connecticut, Nevada, New Jersey, New York, Rhode Island, or
Washington Residents Only: The salary range for California,
Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island
or Washington residents is $56,300 to $110,400 per year. Pay is
based on several factors including but not limited to education,
work experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. -At UnitedHealth Group, our mission is
to help people live healthier lives and make the health system work
better for everyone. We believe everyone-of every race, gender,
sexuality, age, location and income-deserves the opportunity to
live their healthiest life. Today, however, there are still far too
many barriers to good health which are disproportionately
experienced by people of color, historically marginalized groups
and those with lower incomes. We are committed to mitigating our
impact on the environment and enabling and delivering equitable
care that addresses health disparities and improves health outcomes
- an enterprise priority reflected in our mission. - - - -Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -UnitedHealth Group
is a drug-free workplace. Candidates are required to pass a drug
test before beginning employment.
Keywords: UnitedHealth Group, Phoenix , Licensed Behavioral Health Case Manager - Family Support Program - Remote, Executive , Phoenix, Arizona
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