Manager Digital Transformation

Company: Arizona Public Service
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Manager Digital Transformation Apply now Date: Aug 4, 2022 Location: PHOENIX, AZ, US, 85004-3903 Company: APS Arizona Public Service generates clean, reliable and affordable energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the states largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the countrys fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together. Summary The Manager Digital Transformation is responsible for ideating and leading complex digital solutions for the Company. Leads the digital solution process and guides development efforts by providing an inspiring vision and a validated digital solution strategy that clearly communicates the solutions value proposition, target group, and business goals. Establishes an actionable digital solution roadmap that details the strategy and states how the solutions will deliver value and evolve over time. Develops, anchor and advocate a digital transformation culture with all employees. Provides governance and leadership on training in the areas of digital solution development.Minimum Requirements BS/BA/MS in a relevant business, information technology or digital related field PLUS five (5) years of related transformational delivery experience as typically obtained in one of the following areas: IT, business or financial operations OR high school/GED and twelve (12) years of applicable transformational delivery or related transformational experience. Previous leadership experience required. Must have or demonstrate the ability to execute on the following: Understand and articulate APS enterprise and Business Unit objectives clearly Understand and articulate how digitalization can be a key enabler towards realizing APS strategic priorities such as reliability, safety, customer satisfaction, regulatory compliance, revenue, cost savings, cost avoidance, shareholder value etc. Preferred Knowledge, Skills, or Qualifications: Proficient in learning new technologies, methodologies and concepts. Demonstrated communication skills, both verbal and written. Strong customer service, organizational, interpersonal and analytical skills and demonstrated ability to manage customer expectations and change management efforts. Ability to manage multiple projects and tasks simultaneously. Agile delivery experience is highly desirable. Some knowledge of applicable federal and state laws, regulations, and standards impacting business unit areas. Proficient in PC applications including advanced skill level in Microsoft Excel, Access, PowerPoint, and Word. Major Accountabilities 1) Accountable for the digital solution vision and strategy; including building and maintaining roadmap and backlog prioritization. 2) Ensures the right priority of work for digital solutions is being delivered and maximizing the value a digital solution creates.3) Coordinates digital solution development and delivery on a high level, ensuring on time and within budget delivery.4) Communicates and collaborates with key stakeholders and solution sponsors to ensure digital solutions exceed customer expectations.5) Lead and oversee the development of, and anchor and advocate, a digital transformation work culture across the organization6) Lead and oversee the development and implementation of ''best in class'' product development program.7) Lead development and implementation of policies and procedures that foster an effective Digital Solution Development program.8) Staff, develop and motivate a high performing team to deliver and execute digital solutions through effective coaching, performance feedback, recognition, training and the provision of development opportunities.9) Interface as appropriate with other employees and leaders with subject matter expertise that relates to or touches upon digital solution development10) Manage department budget and invoice approvals.11) Monitor and measure the effectiveness of new solution roll-out and adaption12) Meet with and provide feedback to management and appropriate Business Unit personnel on established frequency concerning status of and significant issues related to digital solutions13) Interface as appropriate with legal counsel, regulatory agencies and management to address and resolve potential compliance issues. Export Compliance / EEO Statement This position may require access to and/or use of information subject to control under the Department of Energy''s Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, ''U.S. Export Control Laws''). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. ''Green Card Holder''), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.Pinnacle West Capital Corporation and its subsidiaries and affiliates (''Pinnacle West'') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).Arizona Public Service is a smoke free workplace. Flex Role:This position is not required to be performed at a specific APS facility as long as adequate technology and a solid ergonomic set up are present. Pending agreement with leadership, employees hired into this role will be able to choose where they prefer to perform their work. Employees will have two options to choose from: APS office based: The employee prefers to work most of the time from an APS facility.Home based: The employee prefers to work most of the time from his/her home.*Employees in Flex roles are required to reside in Arizona (or NM for Four Corners-based employees). Role types are subject to change based on business need.

Keywords: Arizona Public Service, Phoenix , Manager Digital Transformation, Executive , Phoenix, Arizona