Sales Manager
Company: Hilton Phoenix Airport
Location: Phoenix
Posted on: January 27, 2023
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Job Description:
Highgate Hotels
The Hilton Phoenix Airport Hotel is seeking dynamic Sales Manager
that can assist with Event Management. We pay competitive wages,
offer great benefits and great opportunity to bonus in this role!
Must have at least 2-3 years of hotel sales management exoerience
in a large hotel environment.Highgate is a leading real estate
investment and hospitality management company widely recognized as
an innovator in the industry. Highgate is the dominant player in
major U.S. gateway cities including New York, Boston, Miami, San
Francisco and Honolulu, with a growing Caribbean and Latin America
footprint. The hospitality forward company provides expert guidance
through all stages of the property cycle, from planning and
development through recapitalization or disposition. Highgate has a
proven record of developing its diverse portfolio of bespoke
lifestyle hotel brands, legacy brands, and independent hotels and
resorts with contemporary programming and digital acumen. The
company utilizes industry-leading revenue management tools that
efficiently identify and predict evolving market dynamics to drive
outperformance and maximize asset value. With an executive team
consisting of some of the most experienced hotel management
leaders, the company is a trusted partner for top ownership groups
and major hotel brands. Highgate maintains corporate offices in New
York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com
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Location
Overview
The Sales Manager is responsible for effectively soliciting and
becoming familiar with all accounts in his/her market segments.
He/she is also responsible for prospecting and closing on assigned
accounts/territory to positively impact hotel revenues.
Responsibilities
- Attend daily Highgate Hotel Business Review (HHBR) meeting.
- Develop a full working knowledge of the operations of the hotel,
including Food and Beverage, Guest Services and Reservations.
- Develop a complete knowledge of company sales policies and SOP's,
and ensure knowledge of and adherence to those policies by the
sales team.
- Meet or exceed set goals.
- Operate the Sales Department within established sales expense
budget.
- Participate in required M.O.D. and Saturday office coverage as
scheduled.
- Initiate and follow up on leads.
- Maintain and participate in an active sales solicitation
program.
- Monitor production of all top accounts and evaluate trends within
your market.
- Regularly contact existing accounts based on the tracing
frequencies of the Account Coverage Program.
- Meet or exceed sales solicitation call goals as assigned by the
Director of Sales.
- Invite clients to the hotel for entertainment, lunches, tours and
site inspections.
- Assist in implementing special promotions relating to direct
sales segments, i.e. parties, sales blitzes, etc.
- Assist in the preparation of required reports in a timely
manner.
- Be familiar with all Highgate Hotel sales policies and selling
techniques with an emphasis on maximizing occupancy and Average
Daily Rate (ADR).
- Conduct a professional, thorough site inspection of the hotel
with clients, exhibiting key features and benefits of the
property.
- Use your property's computerized sales management system to
manage the hotel's business, including (but not limited to)
generating reports, entering business, blocking space and building
accounts.
- Meet and greet onsite contacts.
- Abide by Prime Selling Time (PST).
- Develop networking opportunities through active participation in
community and professional associations, activities and events.
- Review meeting planner evaluations with the Director of Sales to
ensure that issues receive follow-up.
- Entertain clients.
- Handle inquiries as part of Inquiry Day Program.
Keywords: Hilton Phoenix Airport, Phoenix , Sales Manager, Executive , Phoenix, Arizona
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