Senior IT Project Manager - US Remote
Company: TTEC
Location: Phoenix
Posted on: January 25, 2023
Job Description:
Bringing smiles is what we do at TTEC for you and the customer.
As a Senior IT Project Manager working remotely in the US, you'll
be a part of creating and delivering amazing customer experiences
while you also , an award-winning employment experience and company
culture.What You'll be DoingLooking for an opportunity to showcase
your organization and leadership skills? You'll lead a variety of
IT projects including client-focused, systems integration, security
and compliance and infrastructure upgrades and deployments. You'll
collaborate with project team members and business leaders to
achieve goals and objectives.You'll report to the Executive
Director of Project Management. You'll contribute to the success of
the business by leading projects that span multiple
departments.During a Typical Day, You'll
- Structure and lead/manage projects using hybrid and agile
project delivery methods
- Identify and schedule project deliverables and required
activities/tasks
- Develop and execute the project communication plan
- Identify, assess, and manage project risks, issues, and
dependencies
- Manage change throughout the project lifecycle
- Develop, deliver, and present project status reviews and
briefingsWhat You Bring to the Role
- Bachelor's degree in business information systems (IS),
computer science or related field, or equivalent IT experience
- 5 years of project management experience managing complex and
broad projects
- Expertise in project management methodology and delivery
frameworks including Waterfall, Hybrid, and Agile (Scrum,
Kanban)
- Knowledge in project management tools such as ServiceNow PPM,
Microsoft Project, MS Teams, Jira, and Confluence
- Excited to foster and maintain new relationships and motivate
your teams
- Comfortable working with limited information and changing
tasksAbout TTECOur business is about making customers happy. That's
all we do. Since 1982, we've helped companies build engaged,
pleased, profitable customer experiences powered by our combination
of humanity and technology. On behalf of many of the world's
leading iconic and hypergrowth brands, we talk, message, text, and
video chat with millions of customers every day. These exceptional
customer experiences start with you.COMPENSATION & BENEFITSThe
anticipated starting salary range for individuals expressing
interest in this position is $85,000 - $120,000 annually. Actual
compensation offers to a candidate may vary based upon geographic
location, work experience, education and/or skill levels. Benefits
available to eligible employees include the following:
- Medical, dental, and vision
- Tax-advantaged health care accounts
- Financial and income protection benefits
- Paid time off (PTO) and wellness time offTTEC is proud to be an
equal opportunity employer where all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran. TTEC embraces
and is committed to building a diverse and inclusive workforce that
respects and empowers the culture and perspectives within our
global teams. We strive to reflect the communities we serve by not
only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and
comfortable being their authentic selves at work. As a global
company, we know diversity is our strength. It enables us to view
projects and ideas from different vantage points and allows every
individual to bring value to the table in their own unique
way.
Keywords: TTEC, Phoenix , Senior IT Project Manager - US Remote, Executive , Phoenix, Arizona
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