Posted on: November 26, 2022
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Under the direction of the Chief of Staff, designated VP or
Director, develop, implement and administer programs associated
with tolls and citations which require production knowledge and
system experience. Evaluate the profitability and efficiency of the
programs and recommend or initiate the necessary alterations to
meet changing conditions. Plan and direct the execution of
specialized strategies and activities related to the assigned
ESSENTIAL DUTIES: (Note: Essential duties are not exhaustive and
may be supplemented as necessary).
1. Reasonable and predictable attendance is essential. 2. Develop,
implement, maintain and monitor marketing plans, policies and
strategies for assigned programs. 3. Direct the development and
implementation of policies, procedures and related instructional
and reference materials for assigned programs. 4. Plan and direct
the execution of specialized advertising and promotional strategies
and activities related to assigned programs. 5. Establish and
maintain good business relationships with company presidents and
representatives of tolling authorities and jurisdictions. 6. Review
the profitability of assigned programs and prepare comprehensive
proposals to make additions, deletions or adjustments to the
program. 8. Maintain a close working relationship with other Vice
Presidents and Program Managers within U-Haul International to
insure that proper product balance, emphasis and perspective are
maintained. 9. Work closely with Towers Business Units to implement
programs. 10. Keep abreast of trends and developments regarding
technological innovations, pricing, legislation, consumer demands,
customer complaints, industry competition and U-Haul program
performance. 11. Take decisive action to modify policies,
standards, programs, procedures or strategies as required. 12.
Provide technical guidance when needed.
EDUCATION/TRAINING REQUIREMENTS: College degree in Business or the
equivalent in experience. Knowledge of specialized fields.
EXPERIENCE: 4-5 years
SKILLS/REQUIRED KNOWLEDGE/TOOLS: Must have excellent communication
skills (verbal and written), organizational and time management
skills. Must be detail oriented. Must have U-Haul system and
product knowledge. Must possess the aptitude for working in a
computerized environment utilizing various software packages and
programs. Tools/Machinery: Must be able to operate standard office
machinery such as a multi-line telephone, fax machine, photocopier
and Personal Computer (PC)
CONTACTS: Daily contact with MCP, ADVP, Vice Presidents, Department
Managers and other Program Managers within U-Haul to discuss the
development and implementation of programs, policies, procedures
and standards. Frequent contact with outside suppliers and
manufacturers regarding products and promotions.
WORK ENVIRONMENT (CONDITIONS): Normal office working conditions
with occasional exposure to noise, dust, heat and other elements,
but none to the extent of being disagreeable.
CONFIDENTIALITY: This position requires regularly working with
confidential data: YES Has exposure to proprietary product
information such as new design and marketing strategies. Would
disclosure of this confidential data be detrimental to the
company's competitive position? YES CHARACTER OF SUPERVISION (if
any): Does this position require regular supervision of
individuals? Yes Is driving a motor vehicle necessary to perform
duties? No Is business travel required for this position? No.
MENTAL REQUIREMENTS: Mental requirements include, but are not
limited to, the ability to concentrate, take initiative, cope with
stress, adapt to and stay alert in a business environment, and to
use independent judgment to accomplish results.
PHYSICAL DEMANDS: The work is sedentary. Typically, the person may
sit comfortably to do the work. There may be some walking;
standing; bending; carrying of light items such as papers, books,
small parts; driving an automobile, etc. No special physical
demands are required to perform the work. The physical demands MOST
OFTEN used to perform essential duties: depth perception digital
dexterity handling hearing seeing sitting standing talking lifting
(min. 5 lbs. assisted or unassisted)
Position requires a Confidentiality agreement.
Position requires a Non-Compete agreement.
Must maintain good housekeeping practices in the work area and
comply with all safety rules and procedures. It is mandatory that
all accidents and injuries be reported immediately to
Must maintain just-in-time production methods, along with total
quality control at the source of the work being performed.
Must read company publications such as "U-Haul News", policy
bulletins, and other publications provided by supervisor, to
understand U-Haul's Primary Service Objective (to provide a better
and better product and service to more and more people at a lower
and lower cost). Must use integrity and discretion in safeguarding
confidential data handled or obtained in the normal performance of
duties. Perform other related duties as required or assigned
including to assist in the recovery of lost or stolen U-Haul
property and equipment. The person assigned to this job is subject
to performing any duties relating to serving the customer..
U-Haul is an equal opportunity employer. All applications for
employment will be considered without regard to race, color,
religion, sex, national origin, physical or mental disability,
veteran status, or any other basis protected by applicable federal,
provincial, state, or local law. Individual accommodations are
available on requests for applicants taking part in all aspects of
the selection process. Information obtained during this process
will only be shared on a need to know basis.
Keywords: U-Haul, Phoenix , Program Manager, Executive , Phoenix, Arizona
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