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Recurring Services Manager

Company: First Rate Field Services
Location: Phoenix
Posted on: November 26, 2022

Job Description:

_Please apply by submitting your resume, cover letter _*_(INCLUDING SALARY REQUIREMENT)_* _and professional references. Thank you for your interest and we look forward to unleashing our potential, _*_TOGETHER_* _!_

First Rate Field Services is *DEDICATED* to its employees and maintaining a
*STRONG, POSITIVE* culture. Along with our strong management support system we offer:
* *Excellent* PTO Package, after 60 days
* *Competitive* Salary, *Incredible Advancement* Opportunities
* Randomized *Incentives*
* *Energetic* Atmosphere

*Company Overview*
First Rate Field Services is an industry leader in residential property preservation. FRFS is a full-service property preservation company with a boots-on-the-ground approach for lenders, servicers, mortgage bankers, private investors, and asset managers. First Rate Field Services is a veteran-run company. You can learn more about us and *apply*
today by visiting our website https://www.firstratefieldservices.com/.

*Position*
--- Communicating with recurring service vendors on properties including timeline adherence, quality standards, and negotiating pricing
--- Sourcing local subcontractors/companies to complete recurring services such as grass cuts and snow removals
--- Answers management requests or inquiries concerning billing, timelines, and report problem areas
--- Ensures appropriate order issuing, in accordance with timelines and requirements for recurring services
--- Responsible for field rep interaction throughout the assigned territory/client
--- Responsible for improving customer satisfaction through adhering to timelines and quality standards
--- Continually maintain a working knowledge of department-specific items and tasks
--- Utilizing internal software systems and Microsoft Office productivity software for workload management
--- Performs other duties as assigned

*Knowledge Skills and Abilities*
--- Effective communication skills both oral and written
--- Past Sales experience
--- Ability to quickly learn company and client software
--- Ability to prioritize and effectively manage daily workload
--- A positive approach to problem-solving
--- Efficient negotiation skills
--- Strong organizational skills
--- Proficient with computers and computer programs
--- Strong customer service skills
--- Ability to have a quiet work-from-home environment, complete with capable high-speed internet and free from distraction

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
Weekly day range:
* Monday to Friday
* Weekend availability

Experience:
* Customer service: 1 year (Preferred)
* Recurring Services Management: 2 years (Preferred)

Work Location: Remote%58047475%

Keywords: First Rate Field Services, Phoenix , Recurring Services Manager, Executive , Phoenix, Arizona

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