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Consumer Technology Senior Risk Director

Company: Citizens
Location: Phoenix
Posted on: November 25, 2022

Job Description:

DescriptionAs the Consumer Technology Senior Risk Director, along with business unit management, you are responsible for oversight and management of all aspects of risk and assessing on an ongoing basis the material risks associated with its activities, determining if actions need to be taken to strengthen risk management or reduce risk given performance against the business unit's risk profile and tolerances.


This high impact role will give you the opportunity to lead, develop and support a team of high performers to partner with leaders and stakeholders across the bank, assess and recommend enhancements to the control environment, and will have high visibility and provide routine updates to executives and senior leaders across Consumer Banking and Technology Services.


Responsibilities include:


  • Providing day to day leadership to the business unit(s) providing knowledge and expertise on the appropriate implementation of strategic plans, regulatory compliance, risk mitigation and industry standards.

  • Gaining visibility into detailed risk assessments and advises the business line on appropriate risk mitigation actions.

  • Providing regulatory expertise and solutions on complex risk and compliance issues based upon understanding of business unit's activities and products.

  • Advising on new processes / products, initiatives and strategies from a risk and control perspective; guiding the business unit(s) through the various governance approvals related to new initiatives ensuring proper controls.

  • Acting as lead for exam for product / function under review and participating in all important interactions with the regulators.

  • Oversight and reporting of issue management activities.

  • Establishing and maintaining an effective business relationship with business partners, key project stakeholders, second line of defense and subject matter experts to advise and support the Business Control Officer (BCO).
    Location is not a barrier for this role and while our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters - we are open to remote employment within the United States for an experienced candidate
    QualificationsExperience and Skills:

    • 10 years of experience in Information Technology, Information Security and/or Business Continuity

    • 10+ years of Risk Management experience gained from working in financial services industry, preferably in Technology Risk or Operational Risk

    • Experience working with cloud computing related technologies: IaaS/SaaS/PaaS, DevOps, web application technology, operating system, database, and networking

    • Knowledge of and experience with core IT infrastructure platforms (e.g., Windows, Unix, Mainframe, SQL, Oracle).

    • Experience working in multiple security domains such as platform hardening, vulnerability management, web application and browser security, penetration testing, cryptography, network protocols, and secure network design.

    • Experience in an organization that is under strong regulatory oversight and scrutiny

    • Intermediate knowledge of internal controls and risk self-assessment

    • Basic knowledge of business areas processes and/or products and operations; regulatory requirements; and key processes, controls and exposure areas

    • Understanding of FFIEC guidelines and handbooks, GLBA, SOX, PCI

    • Knowledge of industry recognized frameworks such as ISO 27001, ISO 20000, ISO 9001, ISO 31000, ISO 22301, Cobit, COSO, ITIL

    • Ability to analyze and synthesize many risk data points and help the business to prioritize mitigation

    • Strong business writing skills

    • Ability to effectively communicate with all levels of the organization

    • Project management skills to support multiple assignments on behalf of various stakeholders

    • Leadership, coaching and staff development experience
      Preferred Education and Certifications:

      • Bachelor's Degree required; Master's Degree preferred

      • Certified Information Systems Auditor (CISA)

      • Certified in Risk and Information Systems Control (CRISC)

      • Certified Information Security Manager (CISM)

      • Certified Information Systems Security Professional (CISSP)

      • Certified Cloud Security Professional (CCSP)

      • Technology discipline certification such as AWS CCP, Azure Fundamentals, CCNA, MCSE, RHCE
        Hours and Work Schedule
        Hours per Week: 40
        Work Schedule: 8:00am - 5:00pm - Monday through Friday
        #LI-Sourcer3
        Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity Employer/Disabled/VeteranCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Keywords: Citizens, Phoenix , Consumer Technology Senior Risk Director, Executive , Phoenix, Arizona

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