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Patient Logistics Nurse Manager

Company: St Josephs Hospital & Med Ctr
Location: Phoenix
Posted on: August 7, 2022

Job Description:

-The CommonSpirit Health Southwest Division encompasses two of the fastest growing areas of the country, Arizona and Nevada. With an unwavering commitment to delivering the highest quality care and an exceptional patient experience, the division is composed of 11 hospitals; multiple freestanding emergency departments, micro hospitals, urgent care centers, and clinics; well-respected medical groups; and several joint-venture partnerships spanning the continuum of care.The Southwest Division is devoted to meeting the needs of the community and underserved with various programs and services, and it offers both graduate medical education and medical research programs. With more than 16,000 employees and 7,000 physicians, the division strives to be a great place to work and to enhance the culture of humankindness, for which CommonSpirit is known. -
The Patient Logistics Nurse Manager oversees the transfer center agents including Registered Nurses within the transfer center. This department is responsible for transfer center activities across the Southwest Division of Dignity Health, and this role provides 24/7 managerial oversight of the department. -The Patient Logistics Nurse Manager collaborates with customers and staff to ensure efficient and effective communication with others, including but not limited to: hospital administration, nursing leadership or their designee, medical staff, physicians and transportation vendors to ensure patients are assigned rooms in an expedient manner utilizing all critical resources within the organization to expedite this process. -Responsibilities also include:

  • Assists in the development and maintenance of protocols, algorithms, and work aids to support the operations of the patient logistics department.
  • Ensures bed placement staff has the tools they need to effectively and efficiently facilitate placement of patients in Dignity Health Facilities.
  • Assist in the development and facilitate orientation of new staff.
  • Compiles data for the purpose of quality assurance and compliance with organizational and department policies, work aids, and algorithms.
  • Holds Patient Logistics staff accountable to the established standards.
  • Participate in Patient Logistics growth and improvement.
  • Support program director and manager in preparation of reports, program material, research, data collecting and analysis for various meetings and or programs.
  • Manage Transfer Center in accordance with the established work aids and algorithms and support staff in learning and upholding these work processes.
  • Lead managerial support to Patient Logistics Coordinator and support of Patient Logistics RNs and other staff as needed.
  • Ability to function and lead independently with self-initiative and discipline.
    Minimum Qualifications:
    • Registered Nurse with:
      • 5 years of clinical experience;
      • 2 years of ICU or ED experience;
      • 1 year of leadership experience.
      • Bachelor's Degree in Nursing (BSN).
      • Current Registered Nurse (RN) License in Arizona is required.Training Required:
        • Familiarity with TeleTracking, TransferCenter, Cerner and Midas.Special Skills Required:
          • Must have the ability to communicate effectively with a variety of customers including patients, providers, hospital and office staff, health plans, medical groups, internal departments, community resources and peers.
          • Ability to work independently and apply critical thinking skills toward making appropriate decisions, as well as in a team environment.
          • Ability to multi-task and prioritize.
          • Detail oriented.
          • Excellent organizational and communication skills, and ability to meet timeframes.
          • Ability to learn quickly and retain complex information.Preferred Qualifications
            • Experience as a House Supervisor.
            • Critical Care, Case Management or Care Coordination.
            • Familiarity with Google Workspace.We offer the following benefits to support you and your family:
              • Medical/Dental/Vision Insurance (no premium for employee benefits)
              • Flexible spending accounts
              • Matching 403(b) retirement program
              • Fully Funded Pension Plan
              • Paid Time Off (PTO)
              • Tuition Reimbursement
              • Employee Assistance Program (EAP)
              • Employee Life Insurance
              • Annual Performance Bonus#LI-DH

Keywords: St Josephs Hospital & Med Ctr, Phoenix , Patient Logistics Nurse Manager, Executive , Phoenix, Arizona

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