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Manager - Front of the House & Drive Thru Operatio

Company: Chick-fil-A Ahwatukee
Location: Phoenix
Posted on: August 7, 2022

Job Description:

Job DescriptionRole SummaryWork within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A Ahwatukee is successful in the following areas:

  • Front of House Operations
  • Leadership and People Development of Front of House Team
  • Vision and Service Model compliance throughout all areas of oversight.General Responsibilities:
    • Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
    • Maintain vision alignment with the Operator and the leadership team
    • Ensure stewardship systems are taking place throughout the restaurant
    • Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
    • Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.
    • Oversee speed of service and completion of goals.
    • Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
    • Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.Skills:
      • Strategic thinker, Goal-oriented, Tech-savvy
      • Great communicator both in handling difficult situations and a diverse team.
      • Mature, dependable and results-oriented
      • Ability to work in a team environment
      • Very detailed oriented & keenly observant
      • Professional marketing or communications experience
      • Maintains a number of business and professional community contacts
      • Self-starter, creative and flexible
      • Good business sense, achiever
      • Strong project/time management skills
      • Proven history of consistently performing at a high level
      • Unquestionable integrity and represents Chick-fil-A well
      • Passionate about building relationships with clients
      • Servant spirit with strong sense of stewardshipSpecific Experience:
        • Required: High School Diploma or equivalent
        • Required: Strong analytical and problem solving skillsPreferred qualifications:
          • Bachelor's degree or above, preferably in a business or hospitality
          • Experience as a leader food service operations
          • Years of Experience: 2
          • This person must be skilled in time management.
          • This person must be self-directed and highly organized.
          • This person must master all knowledge and skills of every position in the Restaurant.

Keywords: Chick-fil-A Ahwatukee, Phoenix , Manager - Front of the House & Drive Thru Operatio, Executive , Phoenix, Arizona

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