Clinical Care Manager Sr. - Telecommute in Harris County, TX

Company: UnitedHealth Group
Location: Phoenix
Posted on: August 7, 2022

Job Description:

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm) The Program Manager is primarily responsible for providing general project management and communications support to Medicare Medicaid Plans level of business, not limited to but including a special focus on driving employee experience and transition/change management initiatives connected with said engagements, follow up on regulatory adherence and plans of correction. If you are located within Harris County, TX you will have the flexibility to telecommute* as you take on some tough challenges. - Primary Responsibilities:

• Program Management:
  • Project management: Track action items, request follow ups, and take follow-up actions to support project deliverables (i.e. State, Federal, or within organization) -
  • Communicate ongoing updates to all market HSD/HSM to ensure understanding of and alignment with project status/changes
  • Develop presentation materials and briefings for any internal or external audit findings, and developed actionable plans of correction in partnership with leaders -
  • Support the development and delivery of business reports
  • Coordinate meetings by preparing and distributing materials, including agendas, pre-read materials, and minutes
  • Business Monitoring: Conduct debrief and educate staff as necessary; perform monthly chart audits
  • Create actionable plans for any identified GAPs from Business Monitoring/Chart Audits in partnership with market leadership -
  • Works with senior business leaders to establish migration roadmap strategy
  • Engagement Employee Experience:
    • Support the management of employee engagement events and identify strategies to improve engagement and employee experience
    • Partner with HSM to align, and embed our Diversity & Inclusion strategy within the teams to foster engagement
    • Function as a service coordinator and or interim manager/supervisor if business presents
    • Partner with national training team to solidify MMP - Medicare/Medicaid Plan information is up to date and on brand with LOB -
    • Recognized as the subject matter expert of the business to the team-regarding TX MMP - You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications:
      • Bachelor's Degree or 4 years work equivalent in the Health care industry -
      • Must be an RN, LVN, SW, Nurse Practitioner, or Physician Assistant -
      • MS Office proficiency particularly PPT and Excel
      • Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation Preferred Qualifications:
        • Previous MMP clinical role experience
        • Previous Managed Care experience -
        • Solid presentation, written, and verbal communication skills, including well-developed interpersonal skills
        • Comfort with ambiguity and working across multiple matrixed environments To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment Careers at UnitedHealthcare Community & State. Challenge brings out the best in us. It also attracts the best. That's why you'll find some of the most amazingly talented people in health care here. We serve the health care needs of low income adults and children with debilitating illnesses such as cardiovascular disease, diabetes, HIV/AIDS and high-risk pregnancy. Our holistic, outcomes-based approach considers social, behavioral, economic, physical and environmental factors. Join us. Work with proactive health care, community and government partners to heal health care and create positive change for those who need it most. This is the place to do your life's best work.(sm) *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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