Commercial Banking Relationship Manager
Company: First Fidelity Bank
Location: Phoenix
Posted on: May 15, 2022
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Job Description:
At First Fidelity Bank, we are looking for talented,
enthusiastic team members with a passion for service excellence.
Our employees are critical to our overall success. We invest in our
employees by providing excellent training and development, as well
as advancement opportunities. We offer our employees a family
environment, great benefits, competitive pay and paid time off for
work/life balance. We are dedicated to giving back to the
communities we serve, and we encourage our employees to participate
in charitable giving and volunteer opportunities. One of our Core
Values is to provide a caring place to work where people truly
enjoy coming to work each day. Colleagues of First Fidelity Bank
take pride in working here, make lasting friendships and have fun
SUMMARY The Commercial Relationship Manager is responsible for the
acquisition, retention, and expansion of Commercial business
clients. Typically, the Commercial Relationship Manager will be
responsible for businesses with Deposit and/or Credit needs of
$500,000 or more. PRIMARY DUTIES/RESPONSIBILITIES: Please note this
job description is not designed to cover or contain a comprehensive
listing of activities, duties or responsibilities that are required
of the employee for this job. Duties, responsibilities and
activities may change at any time with or without notice. Gains
complete knowledge of business and personal financial needs of 100%
of assigned Commercial clients. Conducts 5-10 client/prospect
---outside--- visits per week. Builds knowledge of all clients and
prospects by completing in-depth profiling of Commercial business
owners and other principals. Understands the needs of their
customers, recommends the appropriate product, service or solution.
Work closely with all areas of the Bank and other partners
(including Retail, Professional and Executive Relationship
Managers, InvesTrust, First Fidelity Financial Services, etc.) to
ensure that all Commercial clients (and Business owner(s)) needs as
well as cross-sell opportunities are identified and met. Work
closely with the Treasury Services Manager to ensure that
Commercial customers/prospects needs are properly matched with the
appropriate depository, cash management, and investment needs.
Ensures customer service needs of the Commercial customer are met
by handling requests directly and/or by referring to the
appropriate channel to best meet the customer---s needs.
Proactively solicits new business relationships through aggressive
calling efforts on prospects developed through referrals from
existing customers, cultivation of key referral sources and
prospect lists. Collects and analyzes financial and related data to
determine the general creditworthiness of Commercial
customer/prospects and the merits of specific credit requests.
Develop information for and make loan presentations to appropriate
loan committees when required. Establish and negotiate, when
necessary, terms under which credit will be extended. Monitor loan
repayment activities and take necessary action to collect from past
due accounts. Participate in community affairs to increase bank---s
visibility and enhance new business opportunities. Supervise and
direct Portfolio Manager(s). Promotes a positive spirit by
contributing to balancing team and individual responsibilities.
QUALIFICATIONS EXPERIENCE REQUIREMENTS: A minimum of three years of
relationship management experience required (preferably to
commercial or small businesses customers). A minimum of five years
of credit experience as gained through credit analyst, loan
portfolio management, loan review, or equivalent positions, with
proven ability to understand and analyze financial statements, tax
returns and other financial documents and to make sound credit
decisions. A minimum of three years of banking experience with a
general knowledge of bank operations and specific knowledge of
Treasury Management, depository and other products typically
utilized by a commercial customer. EDUCATION REQUIREMENTS:
Bachelor---s degree. OTHER REQUIREMENTS (SKILLS, ABILITIES,
CHARACTERISTICS): Excellent communication skills, including the
ability to listen attentively and intuitively, with high
comprehension and effectively convey a response that promotes a
positive impression. Must be driven, accountable, hardworking,
goals-oriented and a self-starter. Strong business development and
people skills to market the bank and oneself in all situations,
whether during or after business hours. This includes being able to
identify banking opportunities, and if necessary, refer the client
to the appropriate person. Excellent time management and
organizational skills and the ability to work independently with
little supervision. Ability to make sound decisions of all types,
with little hesitation and after thorough consideration of relevant
data. Ability to interpret financial information and data, evaluate
character and capabilities of the client, and determine the value
of collateral offered. ADDITIONAL INFORMATION SUPERVISORY
RESPONSIBILITY: Yes PHYSICAL REQUIREMENTS: Must be able to work
within a routine office environment. AA/EOE M/F/D/V MEMBER FDIC
Keywords: First Fidelity Bank, Phoenix , Commercial Banking Relationship Manager, Executive , Phoenix, Arizona
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