Business Analytics Manager

Company: REDW
Location: Phoenix
Posted on: May 15, 2022

Job Description:

REDW LLC, one of the Southwest's largest and fastest growing certified public accounting and business advisory firms, is excited to have been awarded Top Workplace 2021 honors for both the state of Arizona and the state of New Mexico. AZCentral and The Albuquerque Journal also recognized REDW with special Cultural Excellence awards in Compensation, Remote Work, and Formal Training categories.
We are looking for a Business Analytics Manager to join our Data & Business Intelligence team. The Business Analytics Manager is responsible for the oversight and review of client data analysis to identify recommendations for the client's business operations. You will lead a team of analysts that will be responsible for internal and external client training, support, and guidance for users experiencing technical issues related to software (PowerBI, Abila MIP, Microix). We will also look to you to design, create, and test dashboards in PowerBI to conduct client business analysis by gathering information from various sources to generate output information as applicable. In this role, you will be a subject matter expert for business development and be a resource in educating the client on process, procedure and capabilities.
We are a progressive firm and offers flexible scheduling and work arrangements. If you're looking for a compelling next challenge to be part of a values driven, high-performing, entrepreneurial-minded team, then this role is for you.
ESSENTIAL FUNCTIONS
Oversee and analyze client information to identify business issues/problems, perform reporting/analysis, and create dashboards to identify potential solutions.
Follow up with internal stakeholders to ensure project completion and provide guidance in process management.
Manage a team of analysts ensuring internal and external client support and guidance.
Prepare results using data analytic software (PowerBI, Tableau, or similar software).
Create links between software (payroll software and the GL package).
Conducts research studies by collecting data from various sources, analyzing, trending and presenting the findings and recommendations.
Provide training, technical support and guidance to client requests for software assistance.
Maintain logs of customer support services in the CRM database.
Oversee project planning, organizing, prioritizing of tasks and reporting business implications of planned solutions.
Collaborate and consult with team members on sales, marketing and miscellaneous assignments as needed.

Qualifications
Effective written/verbal communication skills
Interpersonal skills
Microsoft Excel
Time management

Education - Preferred
Bachelors or better in Information Technology or related field.

Experience - Required
Familiarity with CRM systems
2 years: Previous supervisory experience.
2 years: Professional experience with PowerBI, Abila MIP, Microix, and/or Tableau - or similar data analytic software.

Keywords: REDW, Phoenix , Business Analytics Manager, Executive , Phoenix, Arizona