Business Analytics Manager
Company: REDW
Location: Phoenix
Posted on: May 15, 2022
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Job Description:
REDW LLC, one of the Southwest's largest and fastest growing
certified public accounting and business advisory firms, is excited
to have been awarded Top Workplace 2021 honors for both the state
of Arizona and the state of New Mexico. AZCentral and The
Albuquerque Journal also recognized REDW with special Cultural
Excellence awards in Compensation, Remote Work, and Formal Training
categories.
We are looking for a Business Analytics Manager to join our Data &
Business Intelligence team. The Business Analytics Manager is
responsible for the oversight and review of client data analysis to
identify recommendations for the client's business operations. You
will lead a team of analysts that will be responsible for internal
and external client training, support, and guidance for users
experiencing technical issues related to software (PowerBI, Abila
MIP, Microix). We will also look to you to design, create, and test
dashboards in PowerBI to conduct client business analysis by
gathering information from various sources to generate output
information as applicable. In this role, you will be a subject
matter expert for business development and be a resource in
educating the client on process, procedure and capabilities.
We are a progressive firm and offers flexible scheduling and work
arrangements. If you're looking for a compelling next challenge to
be part of a values driven, high-performing, entrepreneurial-minded
team, then this role is for you.
ESSENTIAL FUNCTIONS
Oversee and analyze client information to identify business
issues/problems, perform reporting/analysis, and create dashboards
to identify potential solutions.
Follow up with internal stakeholders to ensure project completion
and provide guidance in process management.
Manage a team of analysts ensuring internal and external client
support and guidance.
Prepare results using data analytic software (PowerBI, Tableau, or
similar software).
Create links between software (payroll software and the GL
package).
Conducts research studies by collecting data from various sources,
analyzing, trending and presenting the findings and
recommendations.
Provide training, technical support and guidance to client requests
for software assistance.
Maintain logs of customer support services in the CRM database.
Oversee project planning, organizing, prioritizing of tasks and
reporting business implications of planned solutions.
Collaborate and consult with team members on sales, marketing and
miscellaneous assignments as needed.
Qualifications
Effective written/verbal communication skills
Interpersonal skills
Microsoft Excel
Time management
Education - Preferred
Bachelors or better in Information Technology or related field.
Experience - Required
Familiarity with CRM systems
2 years: Previous supervisory experience.
2 years: Professional experience with PowerBI, Abila MIP, Microix,
and/or Tableau - or similar data analytic software.
Keywords: REDW, Phoenix , Business Analytics Manager, Executive , Phoenix, Arizona
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