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Manager/ Senior Manager- Risk Management

Company: American Express
Location: Phoenix
Posted on: January 16, 2022

Job Description:

Description -The Product Abuse Team is part of Enterprise Loyalty Analytics within Global Lending and Cobrand (GLC). This team is responsible for the identification, prevention, and recovery of abused or gamed benefits and rewards.

Job Responsibilities:

The incumbent will collaborate with a high performing team responsible of managing the end-to-end Product Abuse Prevention Strategy ensuring risk management solutions are in place to balance loss reduction and customer experience. - The incumbent will:

Lead a team of three analystsDevise strategies to uncover and mitigate emerging abuse and gaming schemesFlawless execution of actions to prevent and recover abused benefits and rewardsProvide analytical insight to develop business rules, strategies, and capabilities to control abuse and gamingCollaborate with wide variety of partners such as GCSG, GCS, Risk, Marketing, GCO, and Compliance to derive strategic insights, provide thought leadership into key findings and actionable recommendations to influence business strategy.Monitor the impact of abuse controls and develop strategies to ensure a positive customer experience.

Minimum Qualifications -Qualifications:

3+ years of experience as a people leader is a mustDemonstrated ability to think strategically, assess critical business needs, and identify solutionsDetail oriented with strong analytical, process mapping and problem-solving skills SQL experienceExcellent communication and relationship skills to articulate risk management concerns and insights Enthusiastic, self-driven individual with proactive approach to learning, identifying emerging industry trends, and generating innovative solutions Ability to learn quickly and work independently with complex, unstructured initiativesPrevious experience in risk management a plusBachelor's degree in a business, analytical, or engineering discipline or equivalent experience required.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

US Job Seekers/Employees - Click here to view the "" poster and supplement and the -.
If the links do not work, please copy and paste the following URLs in a new browser window: - -to access the three posters.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19.
Job -RiskPrimary Location -US-Arizona-PhoenixSchedule -Full-timeJob Posting -Jan 5, 2022, 9:49:47 AM -- -Jan 19, 2022, 8:59:00 PM

Keywords: American Express, Phoenix , Manager/ Senior Manager- Risk Management, Executive , Phoenix, Arizona

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