Assistant Banquet Manager - JW Marriott Scottsdale Camelback Inn Resort & Spa - (21110285)
Company: Marriott International, Inc.
Posted on: January 16, 2022
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The JW Marriott Scottsdale Camelback Inn Resort & Spa, 5402 East
Lincoln Drive, Scottsdale, Arizona, United States is currently
hiring a Assistant Banquet Manager.
Entry level management position that assists in leading the banquet
staff while personally assisting in executing events based on
requirements and standards. Assists in developing and directing
team to provide consistent, high quality service.
Education and Experience
High school diploma or GED; 2 years experience in the event
management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Supporting Management of Department Operations and Inventories
Assists in managing departmental inventories and assets including
par levels and maintenance of equipment.
Maintains attendance log for banquet employees.
Maintains and enforces established sanitation levels.
Adheres to and reinforces all standards, policies, and procedures
(SOPs, LSOPs, etc.).
Ensures employee awareness of the event phase portion of the
Meeting Planner Survey and Guest Satisfaction Scores.
Orders supplies for the department (e.g., china, glass, silver,
buffet presentations, props, and other service equipment
Uses banquet beverage Use records to guide banquet beverage
supervisor in controlling liquor costs, managing the banquet
beverage perpetual inventory and requisitioning liquor.
Understands the impact Banquet operations has on the overall
success of an event and manages activities to maximize customer
Assists in scheduling banquet service staff to forecast and service
standards, while maximizing profits.
Participating in and Assisting in Leading Banquet Teams
Attends and participates in all pertinent meetings.
Leads shifts and actively participates in the servicing of
Applies and continually broadens knowledge of food and wine
pairings and cutting edge cuisine, and overall event
Providing and Ensuring Exceptional Customer Service
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and
Responds to and handles guest problems and complaints.
Empowers employees to provide excellent customer service.
Strives to improve service performance.
Conducting Human Resources Activities
Supports a departmental orientation program for employees to
receive the appropriate new hire training to successfully perform
Ensures employees understand expectations and parameters.
Observes service behaviors of employees and provides feedback to
Reviews comment cards and guest satisfaction results with
Communicates and executes departmental and property emergency
procedures and ensures staff are trained in safety procedures.
Apply now at :
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Keywords: Marriott International, Inc., Phoenix , Assistant Banquet Manager - JW Marriott Scottsdale Camelback Inn Resort & Spa - (21110285), Executive , Phoenix, Arizona
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