Product Manager I

Company: American Express
Location: Phoenix
Posted on: February 24, 2021

Job Description:

American Express entered the travel agency business in 1915 and is today one of the world's largest travel networks. Over 100 years later the Travel and Lifestyle Services organization remains at the forefront of delivering card member value with a focus on providing premium leisure travel and related lifestyle services to Card Members through various offline and online channels around the globe. The global breadth of this team enables it to serve more Card Members whenever, wherever, and however they want to engage with American Express Travel & Lifestyle Services. And with each market tailoring its products and services to its unique customer base, Card Members are provided with the guidance, protection, value and seamless experience for which they look when booking and enjoying travel.

As a Product Manager/ Product Owner, you will join a team that develops foundational platforms , enabling card members across the full spectrum of digital channels including mobile, email, social and web.

This role will liaise heavily with both internal and external partners, therefore making it extremely important this person be able to build and leverage relationships in order to drive success across cross functional teams.

The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation and deployment. Requires strong organizational, technical and creative problem-solving skills. Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team or a set of scrum teams within a SAFE train (stakeholders, designers, developers and analytics) to deploy the new features across markets and products.

Minimum Qualifications

Will report to the Director of Platforms and Infrastructure Responsibilities include:

Identifying opportunities and driving product strategy, roadmap, and features
Managing the product life cycle from strategic planning to tactical execution;
Prioritizing engineering work and balancing the requirements of customers and stakeholders;
Enabling analytics-driven decision making to evolve products and usage;
Evangelizing the product both internally and externally and shepherding products through the development process, advocating to achieve the best outcomes;
Interacting with customers to identify needs, opportunities, and gaps, and solve problems
Brainstorming and negotiating effectively with various stakeholders to continuously define feature priority;
Help your team develop products by making difficult tradeoffs and removing roadblocks;
Prioritize feature/story backlog
Lead the business features breakdown into Platform features and stories;
Lead and/or write stories for scrum teams;
Agile mindset and transformation champion

Minimum 1 Years Of Travel Industry Experience

2 years of designing, programming, testing, or supporting APIs

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

ReqID:
Schedule (Full-Time/Part-Time): Full-time
Date Posted: Feb 18, 2021, 1:56:44 PM

Keywords: American Express, Phoenix , Product Manager I, Executive , Phoenix, Arizona