Mechanical Program Manager
Posted on: November 23, 2020
The Mechanical Program Manager maintains and coordinates the
operations and repairs for all mechanical and HVAC equipment
onsite. This person will work directly with client ME and CE
operations team to write/approve technical MOPs for mechanical
repairs/maintenance as well as prepare quotes and bids to get work
Completes assigned projects by utilizing appropriate resources
effectively and balancing the customer requirements with the agreed
upon strategies of the company.
Determines and facilitates the usages of resources, internal and
external, required for the project.
Responsible for the successful management and completion of
Responsible for the definition of customer project
Own, manage and implement the project schedule as a project
management and client management visibility tool, establish
schedule to meet or exceed customer requirements.
Provide ongoing updates to internal team and customers regarding
project status and progress.
Work to balance competing customer production priorities and
negotiate compromises among projects.
Ensure all Projects are performed safely and in accordance with the
JLL Safety Policies/Procedures.
Oversee the document management process to ensure procedures and
standards are established, maintained and performed.
Capture all customer impacting and non-customer impacting events to
become more equipped to be proactive and preventative
(Problem/Incident Management (PIM).
Ensure compliance by capturing and consolidating training into a
single system and produce high level reporting.
Establish Key Performance Indicators, and Key Factors to be used in
the Measurement and Verification Phase.
Diagnose and repair complex control systems malfunctions requiring
extensive knowledge of a variety of electronic or digital controls
systems and ability to test and write modifications in multiple
languages of systems software.
Provide proposals for retrofits, upgrades and/or enhancements to
Responsible for ensuring high customer and employee
Ensure customer project information such as work orders, job
worksheets, and site information is forwarded to other departments
such as operations and accounting to ensure quality customer
service, timely billing, and financial management of the
Document, manage and appropriately escalate project and customer
issues and concerns.
Communicate with other JLL Departments to ensure agreements are
successfully managed, opportunities are maximized, and customers
Evaluate industry standards as new standards emerge for best
practices, and closely coordinate these potential opportunities
with our clients and share all applicable information abroad.
Ability to clearly explain technical information internally and
externally to the customer.
Other duties as assigned.
Required Education, Knowledge and Abilities
Must have demonstrated proficiency for all the responsibilities of
a Critical Facilities Engineer.
Bachelor s Degree in Business, Facilities Management, Construction
Management, Engineering or equivalent field of study or equivalent
work experience required.
Five (5) years of experience in facility management or related
Knowledge of Data Center Operations and System configurations
Five (5) years of experience in critical electrical industry
Professional affiliations preferred (24x7, IFMA, and Data Center
Intermediate knowledge of Microsoft Office Suite - Word, Excel,
Outlook and Visio required; working knowledge of SharePoint
Expert knowledge of Data Center Operations and System
EPA Cert and contractor s license is a plus.
Knowledge of building infrastructure systems required.
Excellent written and verbal communication skills required.
Strong team-building and training skills required.
Working knowledge of typical mechanical, electrical, plumbing, and
life safety systems associated to Critical Environments
Physical Demands and Work Environment
Physical ability to walk job sites in uneven terrain.
Provide personal transportation for meetings and job visits away
from the office; reimbursed.
Ability and willingness to work weekends, holidays, overtime as
required, and be \\"\\"on call\\"\\" on a 24 x 7 basis for
Work in potentially hazardous environments with noise, moving
parts, electrical and combustion equipment.
Jones Lang LaSalle (JLL), together with its subsidiaries and
affiliates, is a leading global provider of real estate and
investment management services. We take our responsibility to
protect the personal information provided to us seriously.
Generally the personal information we collect from you are for the
purposes of processing in connection with JLL s recruitment
process. We endeavour to keep your personal information secure with
appropriate level of security and keep for as long as we need it
for legitimate business or legal reasons. We will then delete it
safely and securely.
For more information about how JLL processes your personal data,
please view our Candidate Privacy Statement.
For additional details please see our career site pages for each
For employees in the United States, please see a fully copy of our
Equal Employment Opportunity and Affirmative Action policy
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is
committed to working with and providing reasonable accommodations
to individuals with disabilities. If you need a reasonable
accommodation because of a disability for any part of the
employment process including the online application and/or overall
selection process you may email us at
Accommodation.Reques@am.jl..com. This email is only to request an
accommodation. Please direct any other general recruiting inquiries
to our Contact Us page I want to work for JLL.
Keywords: JLL, Phoenix , Mechanical Program Manager, Executive , Phoenix, Arizona
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