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Carrier Procurement Manager

Company: XPO Logistics
Location: Phoenix
Posted on: November 22, 2020

Job Description:



Logistics done differently. At XPO Logistics, we're constantly looking for ways to improve, enhance and adapt in an ever-changing marketplace. As the Manager, Carrier Procurement, you will help lead all carrier management functions from carrier selection and implementation to continuous improvement and performance management. You'll also act as the liaison between carrier operations management and XPO associates, and partner with all functions of the business. On our team, you'll have the tools and support to build a career you'll not only be proud of, but one you'll love. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more. What you'll do on a typical day:

  • Manage carrier scorecard development and lead business reviews with carriers, including corrective action plans and overall performance monitoring (KPIs, safety, claims, etc.)
  • Define business problems, identify solutions and provide analysis and recommendations
  • Start, maintain and develop business relationships with all transportation providers; support the communication between carrier and the Operations Management team
  • Oversee and monitor all transportation providers operations by working with carriers on service disruption issues; ensure that all customer issues are escalated in an efficient manner, informing the Operations Management and Procurement team of any problems that arise
  • Handle the daily communication with carrier operations contacts to ensure a high level of load tender acceptance and on-time delivery; hold carriers accountable for volume commitments to awarded lanes
  • Drive results through historical data collection and market trend analytics, leading to actionable processes and metrics; identify new ways to reduce overall freight expense by reviewing transportation methods
  • Participate in the improvement and optimization process
  • Suggest and implement freight recovery actions to help offset costs What you need to succeed at XPO: At a minimum, you'll need:
    • Bachelor's degree in Logistics or a related field, or equivalent related work or military experience
    • 5 years of experience with implementations in the transportation or logistics industry It'd be great if you also have:
      • 3 years of combined carrier management and logistics/operations experience, including managing carrier relationships
      • Experience with Microsoft Office (Word, Excel, PowerPoint, Visio, Access and Project)
      • Project management experience
      • Experience in two or more of the following disciplines: supply chain management, transportation or distribution
      • Solid understanding of transportation carrier contracts, all modes, transit times and networksBe part of something big. XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work. We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Keywords: XPO Logistics, Phoenix , Carrier Procurement Manager, Executive , Phoenix, Arizona

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