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Director, Risk Management - Enterprise Operational Risk - IT

Company: USAA
Location: Phoenix
Posted on: September 17, 2020

Job Description:

Purpose of JobWe are currently seeking a talented Director, Risk Management - Enterprise Operational Risk IT for one of the following locations: San Antonio Home Office I, Plano Legacy, Phoenix Campus or Tampa Campus.

Accountable for the development and mentoring of a high performing team in support of the enhancement and growth of the USAA risk management program. Influences processes at both the business unit and enterprise level and leads and sets the agenda for risk management deliverables. Responsible for partnering with the enterprise and business units to assess, quantify, aggregate, and mitigate exposures through the identification of key and emerging risks and evaluates alignment with risk strategy and appetite. Accountable for monitoring the risk and control environment and consults on risk mitigation plans to ensure that exposures are kept at acceptable levels. Leads cross-functional teams to achieve objectives across multiple business units or Centers of Excellence. Participates in and supports internal and external audits, regulatory reviews, and rating agency requests.Job RequirementsAbout USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

In each of the past five years, we've been a top-40 Fortune 100 Best Companies to Work For--, and we've ranked among Victory Media's Top 10 Military Friendly-- Employers 13 years straight. We embrace a robust veteran workforce and encourage veterans and veteran spouses to apply.

USAA Careers - Award Winning Workplace (17 seconds)

USAA Careers World Class Benefits (31 seconds)

ABOUT USAA RISK Management

USAA is a growing financial services company and the Risk Management function at USAA is an important part of this growth. It is an exciting time at USAA and in our Risk Management organization. We are a diversified team of Risk professionals, working across all lines of business across USAA operations (banking, insurance, investments) seeing the incredible growth first-hand. Working at USAA in Risk Management affords you the ability to be a part of USAAs noble mission on a daily basis. We stand behind our 11 million members who rely on us every day.

Tasks:


  • Directs staff and initiatives that support risk management programs, to include governance support, risk oversight, risk infrastructure development, identification, quantification, and aggregation of key and emerging risks and/or operational risks and controls.
  • Builds and manages a high performing team of risk professionals through recruitment, training, coaching, performance management and related managerial activities.
  • Partners with key stakeholders in the business and oversees the formulation of stress test plans, identification, assessment and documentation of risks and controls, including risks associated with new or modified products, services, distribution channels, regulations and/or third-party operations.
  • Directs the oversight of model risk through model documentation review, assessment of performance monitoring, model validation, and use implementation
  • Directs teams in the development of risk dashboards and reporting formats in alignment with risk appetite/profile and leads teams in the identification, quantification and aggregation of risks using analytical methodologies.
  • Reviews, communicates and recommends the development of risk policies and procedures in partnership with senior leaders to ensure appropriateness and adequacy versus industry best practices and regulatory requirements.
  • Accountable for the development, implementation and oversight of risk management frameworks.
  • Oversees the preparation of key reports and communications and may present to governance committees, senior leaders, regulatory bodies and the USAA Board of Directors.

    Minimum Education & Experience:

    • Bachelor's degree in Risk Management, Business, Finance, or a related field.

      4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.

      • 8 years of risk management, regulatory or operations experience in a relevant functional area to include banking, insurance, financial services, audit, project management, public accounting or other related operational area. Or advanced degree/designation in Risk Management, Business, Finance, or other discipline relevant to risk management and 6 years of work experience in a discipline relevant to risk management. Or PhD in Risk Management, Business, Finance, or other discipline relevant to risk management and 4 years of work experience in a discipline relevant to risk management.
      • 3 years of direct team lead or management experience.
      • Advanced risk management experience in a complex institution and/or highly matrixed environment related to banking, insurance and/or financial services.
      • Demonstrated experience in conflict resolution management and ability to effectively challenge at all levels of management and influence business outcomes.
      • Experience leading and directing work with both internal and external partners in a highly collaborative environment.
      • Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities, to include demonstrated ability to effectively make data-driven decisions.
      • Proactively identifies potential concerns and follows-up to resolve issues.
      • Advanced knowledge of Microsoft Office products including Excel and PowerPoint.

        Preferred Skills:

        • 8+ years of 1st and/or 2nd LOD experience in IT risk management within a large financial institution focused on assessing information systems and technology risks and controls, with a demonstrated background in applying risk & control, security and technology principles
        • Proven ability to effectively assess process, risk and controls, identify emerging risks and issues, analyze large bodies of risk data, and communicate results in a concise and comprehensive manner to multiple stakeholders across the organization
        • Proven ability to communicate effectively across the 1st and 2nd Lines of Defense and build collaborative relationships.
        • Possess related industry certifications, such as CISA, CISSP, ITIL, CIA, CRISC, CGEIT or CRMA
        • Previous technical domain experience to include IT Operations/Maintenance, IT Strategy/Architecture, Application Development and Design and/or Project Management
        • Experience working with Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16)

          The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

          At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

          Relocation assistance is available for this position.

Keywords: USAA, Phoenix , Director, Risk Management - Enterprise Operational Risk - IT, Executive , Phoenix, Arizona

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