City Director - PHX

Company: Prospect International Airport Services
Location: Phoenix
Posted on: January 19, 2026

Job Description:

General information Job Title City Director - PHX Date Friday, January 2, 2026 Entity Prospect International Airport Services Posting City Phoenix Posting State Arizona Exempt or Non-Exempt Position Exempt Shift A.M. shift, Overnight shift, P.M. shift Requirements and Description With decades of experience and operations at more than 30 major airports—including Chicago, Dallas, Newark, and more—Prospect Airport Services is a trusted leader in aviation support. Our team of over 11,000 dedicated associates delivers essential services such as baggage handling, wheelchair assistance, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity in everything we do—providing reliable, high-quality service to our airline partners and the traveling public every day. We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners. Job Summary: Reporting to the Region VP, the City Director will lead the station supporting aviation ground operations. The City Director will manage customer relationships and contracts, foster a culture of safety and top performance, and advance the company's footprint at the location. Benefits: Competitive pay with daily access to earned wages. Comprehensive Medical, Dental and Vision Insurance for full-time employees who work 30 hours per week. Benefits begin in the month following 60 days of service. Eligible dependents are spouse, children under age 26 years, disabled dependents of any age. Voluntary Additional Coverages through AFLAC: Short-term disability (STD), Accident, Critical Illness, and Hospital Indemnity. Exclusive Employee Discount and Perks including Working Advantage, Payactiv (Earned Wage Access), Purchasing Power, Active&Fit. Paid Time Off (PTO) – Location specific leave policy. Exclusive Travel Discounts: ID90 Discount Program – Industry-exclusive deals on hotels, car rentals, cruises, and more! Concur – Discounted cars and hotels Tuition Discount with Purdue Global. Job Duties: Builds effective partnerships with internal departments, outside vendors, contractors, business partners, communities and other business entities and identifies new business opportunities. Ensures appropriate staffing at assigned locations, promotes team building initiatives and performs coaching/mentoring activities to develop and motivate team members. Ensures information is communicated in a clear, comprehensive manner. Sets, measures and manages performance of self and others and leads team members in achieving/exceeding operational and financial objectives and goals. Delegates responsibility and holds others accountable against operational performance criteria and assists individuals with skills development to become a high performing contributor. Monitors and enforces safe working conditions in accordance with regulatory requirements, Unifi policies and safety procedures, and all applicable laws. Promotes and adheres to policies concerning Safety, Anti-Harassment and Equal Employment Opportunity. Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. Qualifications: Must have experience in airline ground handling services. Must have the ability to identify, evaluate and refine operational and financial results and manage to meet target performance. Must be able to lead team members effectively, as well as coach and develop individuals toward meeting corporate and individual goals. Lead innovation by teaching, consensus-building, and project execution. Ability to manage multiple priorities and be self-starting on tasks within area of expertise. Ability to lead and demonstrate initiative and work well in a team environment Excellent oral and written communication skills and a solid decision-maker with exceptional analytical skills. Must be able to obtain credentials required as per airport or state or customs requirements. Supervisory experience is required. Preferred Qualifications: Bachelor’s degree or equivalent work experience. Minimum of four years in an aviation ground operations station or regional leadership position, with specialized leadership training preferred. Physical requirements: Must be able to frequently push, pull, stoop, squat, kneel, bend, lift up to 70lbs and move up to 70lbs; and constantly walk, stand, handle, grasp and reach out. May have to reach above shoulder occasionally. Working conditions: You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment. Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be willing and able to travel. "Prospect is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status."

Keywords: Prospect International Airport Services, Phoenix , City Director - PHX, Engineering , Phoenix, Arizona