Install Field Service Engineer II
Company: APPLIED MATERIALS
Location: Phoenix
Posted on: October 26, 2024
Job Description:
Key Responsibilities:
- Performs all standard service activities through Tier I
unassisted. - Performs standard Tier II with assistance. - Able to
perform routine preventative maintenance within established
timeframes. - Completes quality repairs.
- Responds to fab issues by communicating with other engineers
and participating in escalation conference calls. - Verifies
operational quality of system equipment unassisted . - Assists
senior engineers as needed.
- Follows all checklists and procedures and ensures correct Revs
of procedures and schematics are available prior to performing
work.
- Strives to perform BKM's. Uses knowledge management systems.
Follows all IP guidelines.
- Able to diagnose and resolve recurring technical problem.
Demonstrates consistent ability to execute escalation plan. Able to
resolve Day-Day issues. Exposure to systemic issue resolution. Able
to support the preparation and delivery of technical issues to
internal and external stakeholders. Knowledge in fundamental
theories. Minimum aid needed to read circuit diagrams. Single
primary product and platform. Executes projects to reduce costs and
increase uptime.
- Applies diagnostic techniques and use of documentation and test
equipment with assistance from senior engineers (Testing). Has the
ability to diagnose and resolve technical problems (Corrective
maintenance). Uses training and experience to identify some
process, software or hardware related system problems (Predictive
maintains).
- Assumes responsibility for complete customer satisfaction
within work area. Assists in planning, communicating, and
coordinating support plans with customer management. Complies with
all safety procedures and consistently demonstrates safety as a
value.Functional Knowledge:
- Has established skills to perform a range of day-to-day
activities.Business Expertise:
- Understands how the assigned duties relate to others in the
team and how the team integrates with others in the
discipline.
- Assumes responsibility for - full customer satisfaction
assuring excellent relations within assigned area.Leadership:
- Has no supervisory responsibilities; manages own
workload.Problem Solving:
- Recognizes and solves typical problems that can occur in own
work area without supervisory approval; evaluates and selects
solutions from established options.Impact:
- Impacts own team through the quality of the services or
information provided; follows standardized procedures and practices
and receives regular but moderate supervision and
guidance.Interpersonal Skills:
- Uses communication skills to exchange
information.QualificationsEducation:Associate's
DegreeSkillsCertifications:Languages:Years of Experience:2 - 4
YearsWork Experience:Additional InformationShift:10-Day 8-Hr
(United States of America)Travel:Yes, 75% of the TimeRelocation
Eligible:YesReferral Payment Plan:Employee Referral (Standard)U.S.
Salary Range:$30.50 - $41.80The salary offered to a selected
candidate will be based on multiple factors including location,
hire grade, job-related knowledge, skills, experience, and with
consideration of internal equity of our current team members. In
addition to a comprehensive benefits package, candidates may be
eligible for other forms of compensation such as participation in a
bonus and a stock award program, as applicable. For all sales
roles, the posted salary range is -the Target Total Cash (TTC)
range for the role, which is the sum of base salary and target
bonus amount at 100% goal achievement.Applied Materials is an Equal
Opportunity Employer committed to diversity in the workplace. All
qualified applicants will receive consideration for employment
without regard to race, color, national origin, citizenship,
ancestry, religion, creed, sex, sexual orientation, gender
identity, age, disability, veteran or military status, or any other
basis prohibited by law. -
Keywords: APPLIED MATERIALS, Phoenix , Install Field Service Engineer II, Engineering , Phoenix, Arizona
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