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Senior Quality Engineer-

Company: American Express
Location: Phoenix
Posted on: May 11, 2024

Job Description:

DescriptionYou Lead the Way. We've Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you'll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And we'll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong. Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers' digital lives. - Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. - American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. - And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. - Find your place in technology of #TeamAmex. Payment Device Services team focuses on personalization and issuance of proprietary EMV Dual interface cards in plastic and metal form factors to Amex's global customers. If you are from a background that combines business and technical knowledge and experience in the card payments industry you will be ready to succeed and apply your expertise gained in this role.How will you make an impact in this role?Actively participate with an Agile team of 6-8 software engineers.Perform technology partner EMV card personalization level validation/testing for assigned projects to ensure data format accuracy per the relevant specifications and defined scope during the certification process.Identify, troubleshoot, and resolve moderately complex processing, application usage, or business issues.Escalate chip card issues to internal Systems Architect, Product Development, Product Management, and/or Operations teams and manage issue resolution.Perform research to analyze and resolve EMV card personalization problems in both the test and production environment.Present new technologies, industry trends or passion projects to teammates and wider organization; share learnings and insights.Playing an active role in hiring and mentoring other engineers.Minimum QualificationsBS or MS in Computer Science (or equivalent)Good knowledge of EMV smart card industry, certification and implementation processes or experience as an integration specialist, developer, or certification role in the payment industry.Experience with EMV card test tools like Barnes, OPV.Experience with at least one programming language. Java a plus.Proven experience in project and program management in a highly complex, matrix and geographically dispersed environments.Ability to prioritize work across multiple, concurrent projects.Strong communications skills.Conceptual, analytical, and problem-solving skills.QualificationsSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:Competitive base salaries -Bonus incentives -6% Company Match on retirement savings plan -Free financial coaching and financial well-being support -Comprehensive medical, dental, vision, life insurance, and disability benefits -Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex -20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy -Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) -Free and confidential counseling support through our Healthy Minds program -Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the -Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: - -to access the three posters.Job Field: TechnologySchedule: Full-time

Keywords: American Express, Phoenix , Senior Quality Engineer-, Engineering , Phoenix, Arizona

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