Company: Orion Talent
Posted on: September 19, 2023
Title: Service Technician
Location: Remote, home-based position in greater Phoenix, AZ.
Shift: Primarily Mon.-Fri. normal daytime hours.
Compensation: $28-$34/hr. starting base rate or more for direct
crane maintenance experience + O/T + bonus + variable daily per
diem if out of town + vehicle for service travel + relocation. W2
Benefits: A comprehensive summary of benefits will be provided to
all selected candidates.
Travel: Servicing clients typically within 2-3-hour radius with
-3-5 nights per month out of town for travel, depending on
Position Description: As the heart of the company, the Service
Technician safely performs overhead crane service, maintenance,
installation, and repair at customer sites with world-class
customer service. Key responsibilities include:
--- Inspect, maintain, repair electrical and mechanical crane and
hoist systems at customer locations.
--- Provide rotational on-call service as part of the service team
with some emergency response.
--- Troubleshoot & fix electrical, mechanical, and structural
problems for certified crane operations.
--- Make corrective recommendations for safe crane operations.
--- Complete, document, and fulfill customer service work
--- Work with and support sales/account reps for service and
business growth with customers
Requirements: Good, safe troubleshooting skills and experience on
industrial or facilities systems.
--- Electrical systems experience - 480v, variable frequency
drives, & 3-phase motor control is ideal.
--- Good mechanical aptitude - any experience on gears, drives,
motors, controls, brakes is ideal.
--- Ability to work at various heights, in some cases up to 60'
above ground serving overhead cranes.
--- Must be eligible to work in the United States. Must pass
10-panel drug test prior to employment.
--- No more than 3 moving violations last 3 years, no DUIs last 3
years, and no felonies last 7 years.
Training & Development Program: Company has a robust, world-class
training and development program. The first week is orientation at
HQ in Springfield, OH for safety and technical training. The second
week is remote virtual OSHA-10 & system integration. The next 2-3
months or longer you will have a mentor and shadow Senior
Technicians, depending on skills, experience, and development. You
will be cleared for individual service after completion. There is
continuous coursework and training annually for best-in-class
professional development along with growth opportunity for bigger
jobs, larger clients, and progression into Senior Tech, and
eventually with leadership into Ops Manager, Sales, etc.
Hiring Process: (1) candidate selection. (2) candidate assessment -
basic electrical, basic mechanical, basic schematics, basic crane
questions, basic math, majority is reading schematics and following
diagrams - takes on average -45-60 minutes to complete. Not a pass
or fail, used as an indicator combined with your interview to
assess experience for hire. (3) hiring manager virtual interview.
Keywords: Orion Talent, Phoenix , Service Technician, Engineering , Phoenix, Arizona
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