Key Account Engineer

Company: Kforce Technology
Location: Phoenix
Posted on: May 28, 2023

Job Description:

Kforce has a client in Phoenix, AZ that is seeking a Key Account (KAT) Engineer.

Summary:
In this role, the Key Account Engineer is a product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer. This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region.

Responsibilities:

• Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications
  
• The Key Account Engineer will provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites
  
• Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D
  
• Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development
  
• Be responsible for the performance of our equipment at the customer; Customer specifications which are non-standard are signed by the KAT
  
• As a Key Account Engineer, this role will recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports
  
• Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base
  

Keywords: Kforce Technology, Phoenix , Key Account Engineer, Engineering , Phoenix, Arizona