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Field Service Engineer

Company: Kelly Services
Location: Phoenix
Posted on: September 23, 2022

Job Description:

Field Service Engineer - Direct Hire Pay: $30-$36 an hour depending upon experienceLocation: Phoenix, AZ (Relocation assistance available for qualified candidates)$7500 Signing bonus (2-year requirement)Travel: 100%, throughout the United States, paid training in EuropeSummary: Client is the world's leading supplier of drive lasers to Extreme Ultraviolet (EUV) applications. As a Field Service Engineer; you will be installing, performing retrofits on, upgrading, and repairing the latest technology semiconductor chip manufacturing equipment for global leaders in the industry. You will receive extensive training to get started in the position and for continuous development throughout your career. You will be a contributing member in a growing multi-disciplinary team.Education and Experience

  • 1 - 2 years in field service machine commissioning experience preferred
  • 2 - 3 years in field service machine final qualification experience preferred
  • Must have strong electrical and computer systems background, and strong diagnostic experience
  • Good mechanical proficiency with hand tools to include precision measurement tools
  • Excellent verbal and written communication skills Microsoft Office; Word, Outlook, Excel, and PowerPoint
  • One or more years of experience in field service or equivalent in customer service Principle Duties and Responsibilities
    • Install new and used, Retrofit and/or Upgrade EUV Drive Laser EUVDL systems, alone or with other team members
    • Provide emergency field service, troubleshooting and repair of EUVDL systems, including after-hours and weekend dispatch as required
    • Provide preventative maintenance of EUVDL systems
    • Answer calls for technical support via telephone and email
    • Utilize remote diagnostics capabilities to resolve customer concerns
    • Understand and utilize technical documentation, schematics, and blueprints during technical support missions
    • Rotate shift with other FSEs; part of 24 hours per day / 7 days per week after hours emergency support
    • Utilize Service Information Software (SIS) to create, manage and close cases, missions, and reports
    • Interface with departments as necessary to obtain answers to technical problems
    • Report discrepancies, unresolved or recurrent problems to EUV Management
    • Maintain communication with customers, field service engineers and other personnel in a professional manner, with strict adherence to policies
    • Use knowledge of SAP software and other computer skills as required
    • Work with the EUV Administrator, Project Coordinator and Supervisor for coordinating correct field support
    • Some weekend work may change to temporary shift schedule depending on customer needs
    • Attend training classes as required to maintain skill levels
    • Attend all necessary meetings in person or by telecommunicating.
    • Stay up to date with new product introductions
    • Ability to relocate to Phoenix, AZ
    • Adhere to all company guidelines Travel
      • Up to 100 percent travel, as determined by management; Domestic and International
      • Must maintain Valid Driver s License
      • Occasional overnights as needed
      • Physical Requirement Normal amount of sitting and standing, average mobility to move around an office, and ability to conduct normal amount of work on a computer.
      • Must be able to lift and carry up to 70lbs. Ability to operate a pallet jack This position is recruited for by a remote Kelly office, not your local Kelly branch. If you have questions about the position, you may contact the recruiter listed below. Please contact recruiter Carl Blahnik with questions, concerns, or email applications at carl.blahnik@kellyengineering.com

Keywords: Kelly Services, Phoenix , Field Service Engineer, Engineering , Phoenix, Arizona

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