Application Engineer - Manufacturing Solutions (Work Environment: Remote
Company: Computer Aided Technology
Posted on: November 23, 2021
At Computer Aided Technology we are combining the strength of
our core values, our people, and our desire to exceed our
customers' expectations to re-imagine the way we work. In most
roles, we offer a flexible work environment that provides both
remote and in-person office days to collaborate and meet with
Position Overview: This position is primarily responsible for
providing pre-sales technical expertise for Additive Manufacturing
technology and products. This effort includes benchmarking,
customer visits, marketing events and presentations, as well as
other sales and marketing efforts. Candidate must be located in or
willing to relocate to Greater Seattle, WA Area.
Pre-Sales and Marketing Support
Address technical objections; conduct product demonstrations and
product implementations involving Stratasys 3D printing and
CREAFORM scanning equipment.
Understand the sales process to provide more effective technical
Deliver product demonstrations and presentations comfortably to
anyone in a company hierarchy from a draftsman to the CEO or
Manage the benchmark process, providing continuous improvement to
the process. Work with team members to improve current benchmarking
and support systems.
Perform the evaluation, printing and post processing of benchmarks
from prospect data as provided by the Sales Team.
Proactively market new materials and upgrades to the Stratasys
client base. Together with Marketing, develop a consistent pipeline
of case studies and press releases.
Provide rapid response technical support for a wide variety of
customers in many disciplines and industries for Stratasys 3D
printing and CREAFORM product line.
Escalate support issues to other Digital and Application Engineer
Team Members using defined procedures.
Assist customers with software and hardware functionality for
Stratasys 3D printing equipment and CREAFORM scanning equipment via
phone or email and advanced web conferencing tools.
Document, track, and follow up with customer issues to complete
Who YOU are:
4 year degree preferred, or related experience.
Thorough understanding of the Additive Manufacturing and 3D
Strong interpersonal skills and an ability to work with teams.
Proficient problem solving and ability to diagnose and solve
Must be customer focused and service oriented.
Ability to learn new skills, adapt to changing environments and
show attention to detail.
Excellent communication (both written and verbal) and presentation
Strong planning, organizational and administrative skills.
Ability to rent a car.
Who WE are: Founded in 1992, Computer Aided Technology (CATI) has
been a trailblazing and dedicated leading industry provider of
product development solutions in the world of 3D Manufacturing and
Engineering. With the help of our powerful portfolio of software,
3D printing, 3D scanning and metrology, PDM and PLM, design
automation, and implementation solutions, CATI has created an award
winning organization that helps its customers stay ahead of the
game when it comes to developing and designing products. After
experiencing tremendous growth in the past few years, CATI boasts
the title of "Largest SOLIDWORKS Solutions Provider in the World!"
We are an employer dedicated to teamwork, fostering a great place
to come to work every day, and playing to win!
Why you'll love working at CATI:
Hybrid working model
Full benefits package that includes medical, dental, vision, and
healthcare savings/spending account options!
Company paid benefits including Short Term Disability, Long Term
Disability, and Basic Life Insurance.
Optional benefits such as pet, legal, identity protection, critical
illness, and accident insurance!
Employee Assistance Program
Vacation, Paid Holidays (includes floating holidays), PTO, and
Voluntary Time Off.
401K with a generous employer match.
Professional development opportunities and certifications.
Casual office attire, with the exception of customer
Complimentary beverages and snacks provided in office.
Company culture that encourages innovation, tenacity, and personal
and professional development.
Keywords: Computer Aided Technology, Phoenix , Application Engineer - Manufacturing Solutions (Work Environment: Remote, Engineering , Phoenix, Arizona
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