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NOC Storage Engineer

Company: Sunsoft Solutions
Location: Tempe
Posted on: February 16, 2020

Job Description:

Role: NOC Storage Engineer Location: Tempe AZ Duration: Fulltime Job Description Seeking someone who is strong with handling SAN/NAS Storage Related Tickets Level 2-3 Support Will be working in a NOC Environment. UNIX and Windows Experience preferred. Please focus on Storage skills in the search we have Network and Voice engineers in place for those type of incidents. We are looking for someone who is interested in learning other domain knowledge. The primary focus will be Storage incident management. Searching for a strong team player, someone with high attention to detail, and strong communicator Job Description The Network Engineer (NE) manages and plans efforts to research, design, plan and maintain new or existing network hardware and software technology components. The NE Technician utilizes systems, scripting, and developer skills to execute on highly complex tasks related to hardware and software technology component analysis, integration, and incident and problem resolution. The role also creates, reviews, and ensures updates are made to the configuration management plan. The Network Engineer is knowledgeable in enterprise Voice technologies including SIP, H.323 and telephony infrastructure. S/he will also have a basic understanding of the interaction between Voice and other technologies including Network, Windows, UNIX, Storage, SQL, Oracle, Citrix, and VMWare. The Network Engineer utilizes Voice & Networking standards and can apply them in support of business needs within the client environment. Key Responsibilities Support Windows, UNIX, HDS, and Rubrik enterprise-class platforms Support healthy software development practices, including complying with the chosen software development methodology Assist in applying software engineering practices to operations at scale Provide feedback to Lead Consultants in the form of regular meetings, problem records documenting areas of improvements, and presenting back opportunities to improve availability and performance Work with Lead Consultants to onboard technology including resiliency, alerting, availability, and platform performance Use existing tools and leverage open source solutions to automate tasks with an emphasis on scalability and reliability Assist in creating automation that remediates areas of concern within the system we support Provide feedback to the technical leaders for the department focusing on strategy, service integration, monitoring, documentation, and Automation opportunities Supports a continuous improvement mindset with the team, embracing a DevOps culture and constantly finding ways to make our systems more reliable Learn supported technology integration with focus on service improvement to help grow to the next level Monitor key performance indicators to ensure risks are being managed and to help avoid future impact using Data analytics and AIOP s Work with Lead Consultants and global teams when troubleshooting incidents Support all technology stacks working Incident and Problem Records received/created within the NOC Job Qualifications Work Schedule Thursday to Sunday 9AM to 7PM Soft skills Highly selfmotivated and ability to work in a global team environment. Excellent analytical, problemsolving and decision-making skills Great communication, presentation, and interpersonal skills Works well under pressure. Technical skills Resolve incidents using strong troubleshooting methodologies and standard operating procedures. Ability to perform basic troubleshooting of Linux Red Hat RHEL 5.7 or Oracle Linux 5.6, 6.X , 7X, 8, LVM, VERITAS (Cluster Services, File system, Volume manager), Oracle and HP Blades Hardware knowledge , and Unified Computing Systems (UCS) hardware knowledge. (Must Have) Experience performing basic troubleshooting of and understand SAN and NAS Storage systems in the following areas: SAN Strage Arrays: HDS VSP, EMC VMAX 40K SAN Switches: Brocade DCX/DCX4-S, Brocade 5100, Brocade 7800 SAN Management: Hitachi Dynamic Tiering, Hitachi Cmmand NAS Strage; NetApp FAS3260, NetApp FAS6240, Oracle ZFS-SA 7420 NAS Replicatin: NetApp SnapMirror, NetApp SnapVault NAS Management: OnCmmand v2EMC Atmos (hardware) Education: College degree or equivalent work experience; Related experience: 3+ years of experience with enterprise systems -- Best Regards, Kiran Kothinti, Manager Sunsoft Solution Inc. 5755 North Point PkwySuite 85, Alpharetta, GA 30022 W: 678.735.4377 E-Verify CompanyServing IT Clients from 14+ YEARS - provided by Dice

Keywords: Sunsoft Solutions, Phoenix , NOC Storage Engineer, Engineering , Tempe, Arizona

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