Coordinator Senior., Supplemental Instruction

Company: Arizona State University
Location: Tempe
Posted on: April 2, 2026

Job Description:

Job Profile: Administrative Operations Specialist 3 Job Family: Administrative Operations Time Type: Full time Max Pay – Depends on experience: $47,500.00 USD Annual Apply before 11:59 PM Arizona time the day before the posted End Date. Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Description: The Academic Support Network, a unit in University College, utilizes a peer-to-peer model to provide a suite of services that support student learning. The Coordinator, Sr. performs a variety of duties related to the support of the Academic Support Network (ASN) for the Supplemental Instruction (SI) Program on the Tempe campus. This position works collaboratively with a cross-campus workgroup and campus-specific team to provide direct supervision to assigned student staff including, but not limited to, hiring, training, evaluating, and managing schedules. This position will also assist in the delivery of training content for ASN’s student workers, develop and maintain faculty relationships, track data, and create data reports This position may supervise assigned SI Peer Lead(s) as needed for the program. This position is also responsible for assisting in the deployment of ASN’s Online Study Hub, which includes supporting student staff participation in ASN's Online Study Hub platform. As a supervisor of student staff, the Coordinator, Sr. will participate in Work training and mentor ASN’s student staff (also called working learners). This position will be under the direct supervision of the Supplemental Instruction Program Manager. Essential Duties: Responsible for recruiting, hiring, training, supervising, scheduling, and evaluating assigned staff which may include student and professional staff Work in a shared supervision model to manage the supervision and day-to-day functions of the SI Program which includes but is not limited to: Training new and current student staff Creating and managing student staff schedules Evaluating student staff performance and providing feedback Helping to resolve issues amongst student staff and/or users Assisting with the scheduling and presentation of student staff training, meetings, and workshops Data entry and data reports Support University College’s Work by engaging in all aspects of the designed program including, but not limited to mentorship, reflective practices, professional development and evaluation of working learners, and use of digital portfolios Monitors and assesses staff through one-on-one meetings and provides staff with direction and strategies in how to become more effective in their position Collaborate with colleagues to complete service-level work, including supporting current initiatives, data analysis, and explorations of AI use in staff work, SI and tutoring. Helps student staff develop materials for ASN's Online Study Hub platform. Ensures the success of ASN's Online Study Hub platform by monitoring student staff participation, providing ongoing feedback, and marketing resources to the ASU community. Assists with the coordination and presentation of bi-weekly staff meetings and training workshops. Assists with coordinating marketing events to promote services Serves on a department committee and represents ASU and ASN at events as needed. Responds to student questions and concerns. Other duties as assigned Desired Qualifications: Demonstrated knowledge of tutoring, SI model, or learning center principles Experience as a tutor, writing tutor, SI Leader, teaching or prior experience working in a learning center Experience using technology such as AI, Canvas, Zoom, Slack, TracCloud, Google suite, Microsoft Office and/or other web applications, Experience in developing and facilitating presentations Supervisory experience Proven ability to assess needs, troubleshoot issues, and improve program processes while demonstrating problem-solving skills and taking action independently. Evidence of effective verbal and written communication skills Experience working collaboratively on a team Working environment: Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse. Required to stand for varying lengths and walk moderate distances to perform work. Occasional bending, reaching, lifting, pushing, and pulling up to 25 pounds. Regular activities require the ability to quickly change priorities, which may include and/or are subject to the resolution of conflicts. Ability to clearly communicate to perform essential functions. Department Statement: Academic Support Network (ASN) is part of the suite of services offered by University College. ASN is one unit with one shared vision distributed across Arizona State University’s (ASU) campuses. Using a peer-to-peer academic network, ASN supports undergraduate and graduate students. Furthermore, ASN peer staff collaborate with students as well as faculty to develop shared learning experiences to enhance student success. ASN is committed to creating welcoming spaces for learners, providing ongoing professional development to professional and student staff, and engaging in a continual examination of our policies and practices. ASU is measured not by whom it excludes but by whom it includes, and ASN is committed to supporting the charter by helping learners succeed. Driving Requirement: Driving is not required for this position. Location: Campus: Tempe Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub. Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$19873.htmld To be considered, your application must include all of the following attachments: Cover letter Resume or CV Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name. Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered. Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date. Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience. Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete. ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe. ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456. Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources . Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications. Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Keywords: Arizona State University, Phoenix , Coordinator Senior., Supplemental Instruction, Education / Teaching , Tempe, Arizona