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Technical Writer

Company: OSTechnical
Location: Mesa
Posted on: August 17, 2019

Job Description:

Our team is rewriting existing applications and we are in need of a Tech Writer to create process flowsVisio diagrams, use cases, and a new user guides for mostly IT users. Key Responsibilities Write in-depth guides, process flows, system documentation for our IT user community (Business Analysts, BSAs, app dev, QA) as well as business users. Documentation needed will vary depending on the end audience. This is all for internal consumption and isn t product based. We are a complex business process outsourcing organization, not a product company (i.e. we aren t looking for someone who can write cell phone documentation.) Evaluate and conduct research across multiple sources for key findings. Ability to use MS Visio, MS Word, MS Excel and other document applications. Must be able to provide advanced formatting for controlled documents. Follow or create (and get approved) naming conventions, glossary terms, procedures as needed. RequirementsExperience Gathers, writes, validates and updates training material, end user documentation, operations manuals, and technical user guides. A demonstrated ability to create clear and useful content for end users. Must be willing to learn the applications being documented in order to write clear and useful documentation. Organizes, develops, and documents business technical information, processes, and procedures. Strong analytical skills. Writing of a high editorial standard that doesn t require extensive editing. A strong commitment to comprehensiveness and accuracy. The ability to work independently, collaboratively, and manage multiple projectstasks in a cross-disciplinary team. Demonstrated history of being a self-starter with a strong work ethic and constant drive for improvement. Flexibility to adjust to an evolving role and steady change within our fast-growing company.

Keywords: OSTechnical, Phoenix , Technical Writer, Advertising , Mesa, Arizona

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