Manager, Client Success - Media Effectiveness (Remote)
Company: Verisk Financial
Posted on: January 16, 2022
Commerce Signals is a Verisk Analytics Company (NASDAQ: VRSK) and a
leading provider of analytics, insights, advertising, and marketing
effectiveness solutions. Commerce Signals helps its clients to gain
insights to their markets and competitors and more effectively use
their marketing investments, improving customer acquisition and
more efficiently utilizing their marketing investment. We have a
full suite of transaction-based advertising solutions as well as
insights to help our customers better acquire customers, optimize
their advertising spend and gain competitive insights.
We are known for our unique ability to blend a highly technical
data-centric approach with expert communication and business
knowledge to create unparalleled client outcomes.
As one of the original innovators in lending, credit, fraud, and
spend analytics, Verisk Financial integrates one of the industry's
largest sets of data to help banks, financial regulators,
retailers, and media companies grow their businesses. We combine
data with predictive analytics to uncover new consumer and business
insights and integrate this data with the most technologically
At the heart of what we do is help clients manage risk. Verisk
(Nasdaq: VRSK) provides data and insights to our customers in
insurance, energy and the financial services markets so they can
make faster and more informed decisions.
Our global team uses AI, machine learning, automation, and other
emerging technologies to collect and analyze billions of records.
We provide advanced decision-support to prevent credit, lending,
and cyber risks. In addition, we monitor and advise companies on
complex global matters such as climate change, catastrophes, and
But why we do our work is what sets us apart. It stems from a
commitment to making the world better, safer and stronger.
It's the reason Verisk is part of the UN Global Compact
sustainability initiative. It's why we made a commitment to
balancing 100 percent of our carbon emissions. It's the aim of our
"returnship" program for experienced professionals rejoining the
workforce after time away. And, it's what drives our annual
Innovation Day, where we identify our next first-to-market
innovations to solve our customers' problems.
At its core, Verisk uses data to minimize risk and maximize value.
But far bigger, is why we do what we do.
At Verisk you can build an exciting career with meaningful work;
create positive and lasting impact on business; and find the
support, coaching, and training you need to advance your career. We
have received the Great Place to Work - Certification for the fifth
consecutive year. We've been recognized by Forbes as a World's Best
Employer and a Best Employer for Women, testaments to our culture
of engagement and the value we place on an inclusive and diverse
workforce. Verisk's Statement on Racial Equity and Diversity
supports our commitment to these values and affecting positive and
lasting change in the communities where we live and work.
The Commerce Signals Client Success team is in search of a
qualified candidate to manage our audience and measurement client
relationships as well as solution delivery. The candidate will be
able to manage multiple clients, projects, and priorities with a
bias toward execution. Using our data to target and measure
campaign performance within digital advertising are at the heart of
our solutions. The ideal candidate will be able to grow client
engagements while quickly and efficiently resolving issues
proactively. Excellent communication skills, project management
experience, and ability to coordinate internal parties is key.
We are looking for self-starters who can work autonomously in a
fast-paced ever-changing environment with minimal supervision.
Understanding of the digital ecosystem, including media measurement
and digital audiences is essential.
Build relationships with key employees among customers
Create plans to address clients' business needs
Schedule regular meetings with customers to ensure they are
Ensure delivery timelines and SLAs are met
Act as day-to-day contact for clients
Help up-sell or cross-sell services and products to client
Ensure both the company and clients adhere to contract terms
Collaborate with internal teams (e.g. sales, marketing, product
managers, engineers, senior management) to address customers'
Onboard clients to our solutions including training, presentations,
and strategy sessions
Manage client expectations and solution delivery
BSc/BA in Business Administration, Marketing or a related field
5+ year experience in Client Management
Industry experience in the Media sector specifically in Media
Effectiveness, Ad measurement and Digital Audience solutions
Experience tracking relevant KPIs relating to customer
Proficient in MS Office, with working knowledge of CRM
A customer-oriented attitude
Excellent communication skills
Ability to work well with a small and growing team
Effectively manage multiple projects, clients, and deadlines
Proactively identify roadblocks or issues and escalate to
management as required
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal
opportunity employers. We consider all qualified applicants for
employment without regard to race, religion, color, national
origin, citizenship, sex, gender identity and/or expression, sexual
orientation, veteran's status, age or disability.
Unsolicited resumes sent to Verisk, including unsolicited resumes
sent to a Verisk business mailing address, fax machine or email
address, or directly to Verisk employees, will be considered Verisk
property. Verisk will NOT pay a fee for any placement resulting
from the receipt of an unsolicited resume.
Consumer Privacy Notice
At Verisk, the health and safety of our people is our number one
priority. Effective November 15, 2021, and subject to applicable
law, all prospective hires for office based roles or roles that
support any of our businesses' government contracts will be
required to demonstrate that they are fully vaccinated against
COVID-19 by their start date, or qualify for a legally-required
medical or religious accommodation to this vaccination requirement,
as a condition of employment. Hired candidates who do not
demonstrate that they are fully vaccinated against COVID-19 by
their start date, and who have not been approved for a
legally-required medical or religious accommodation will no longer
meet the requirements for employment and their offers of employment
will be immediately rescinded, in accordance with applicable
Keywords: Verisk Financial, Phoenix , Manager, Client Success - Media Effectiveness (Remote), Advertising , Phoenix, Arizona
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