Front Office Supervisor - Scottsdale Marriott at McDowell Mountains - (19001154)
Company: Marriott International, Inc.
Posted on: May 19, 2019
Here's To Your Journey with Marriott Hotels Resorts Suites Marriott
International portfolio of brands includes both JW Marriott and
Marriott Hotels. Marriott Hotels, Marriott International's flagship
brand with more than 500 global locations, is advancing the art of
hosting so that our guests can travel brilliantly. As a host with
Marriott Hotels, you will help keep this promise by delivering
premium choices, sophisticated style, and well-crafted details.
With your skills and imagination, together we will innovate and
reinvent the future of travel. JW Marriott is part of Marriott
International''s luxury portfolio and consists of more than 80
beautiful properties in gateway cities and distinctive resort
locations around the world. JW believes our associates come first.
Because if you're happy, our guests will be happy. It's as simple
as that. Our hotels offer a work experience unlike any other, where
you'll be part of a community and enjoy a true camaraderie with a
diverse group of co-workers. JW creates opportunities for training,
development, recognition and most importantly, a place where you
can really pursue your passions in a luxury environment. Treating
guests exceptionally starts with the way we take care of our
associates. That's The JW Treatment. The Scottsdale Marriott at
McDowell Mountains, located at 16770 North Perimeter Drive,
Scottsdale, Arizona, 85260 is currently hiring a Front Office
Supervisor. Responsibilities include: Complete designated cashier
and closing reports in the computer system. Review shift logs/daily
memo books and document pertinent information in logbooks. Contact
appropriate individual or department (e.g., Bellperson,
Housekeeping) as necessary to resolve guest call, request, or
problem. Process all guest check-ins by confirming reservations in
computer system, verifying guest identity, requesting form of
payment, assigning room, and activating and issuing room key. Sell
a room/accommodation to guests without reservations based on
availability. Ensure rates match market codes and that any
exceptions are documented. Ensure checks that come from outlets
(e.g., Health Club, Retail Shop) are scanned and charged to room.
Assist management in training, evaluating, counseling,
disciplining, and motivating and coaching employees; serve as a
role model and first point of contact of the Guarantee of Fair
Treatment/Open Door Policy process. Report accidents, injuries, and
unsafe work conditions to manager; complete safety training and
certifications. Follow all company policies and procedures; ensure
uniform and personal appearance are clean and professional;
maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to
company standards; anticipate and address guests'' service needs;
assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional
language; answer telephones using appropriate etiquette. Develop
and maintain positive working relationships with others. Ensure
adherence to quality expectations and standards. Stand, sit, or
walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than
or equal to 25 pounds without assistance. Perform other reasonable
job duties as requested by Supervisors. To apply now, go to:
Marriott International is consistently recognized as an employer of
choice globally by FORTUNE magazine, DiversityInc and Great Places
to Work Institute, among others. Visit www.marriott.com/careers to
learn more about our workplace culture and career opportunities.
Chat, engage and follow us on social media.
http://www.instagram.com/marriottcareers @lifeatmarriott on
Snapchat So, we ask, where will your journey take you? Additional
Location - Phoenix, Arizona Marriott International is an equal
opportunity employer committed to hiring a diverse workforce and
sustaining an inclusive culture. Marriott International does not
discriminate on the basis of disability, veteran status or any
other basis protected under federal, state or local laws.
Keywords: Marriott International, Inc., Phoenix , Front Office Supervisor - Scottsdale Marriott at McDowell Mountains - (19001154), Administration, Clerical , Phoenix, Arizona
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