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Operational Risk Consultant 5 (Senior Front Line Control Consultant)

Company: Wells Fargo
Location: Phoenix
Posted on: November 11, 2019

Job Description:

Job Description Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application. At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Payments, Virtual Solutions & Innovation (PVSI) - Operations Payments, Virtual Solutions & Innovation (PVSI) aligns and integrates groups from across Wells Fargo to focus on the delivery of the next generation of payments capabilities and advance our digital and online offerings. This group also invests in research, development and strategic partnerships dedicated to designing new customer experiences and products. This group includes Consumer Credit Cards and Retail Services, Deposit Products, Treasury Management and Merchant Services, Innovation, One Wells Fargo, Virtual Channels and Operations. Operations provides foundational banking services for many businesses across the enterprise. We have an experienced leadership team and highly engaged team members committed to being a competitive advantage for Wells Fargo. From protecting customers from fraud to assisting bankers with opening new deposit accounts, from enabling companies to wire funds to processing millions of transactions accurately and timely each day, the critical work our team does creates the experience customers have with Wells Fargo. The work we do directly impacts Wells Fargo's ability to attract and retain customers. Together, with our valued partners, we strive to provide an outstanding customer experience across our business every day. The Team: The Operations Control team is responsible for driving the execution and comprehensive view of risk across each Operations division by instilling a risk management culture where businesses are accountable for understanding and managing their risk. The Role: These Senior Front Line Control Consultants (Operational Risk Consultant 5) will provide operational risk consulting for PVSI operations business processes and monitoring and remediating risk issues in a timely manner. Specific duties for this position include, but are not limited to: * Monitor risk-based operational risk programs to ensure compliance with policies * Work with business units and provide operational risk expertise and consulting for effective program management document in SHRP and other risk tools. * Identify and mitigate operational and program risk in all business activities. * Evaluate the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls and identify issues resulting from internal and/or external examinations. * Consult with the business, and risk peers, to develop corrective action plans and effectively manage change to ensure policy compliance. * Monitor and assess policy changes and impacts. * Work in a fast-paced environment. * Evaluate risk management artifacts and program compliance in alignment with Risk Management MRA sustainability Preferred locations are Chandler, AZ; Shoreview, MN; Charlotte, MN. Other locations we may consider: Des Moines, IA; Dallas, TX; Phoenix, AZ; Raleigh, NC; San Antonio, TX; Denver, CO; Portland, OR; St. Louis, MO; Salt Lake City, UT; Minneapolis, MN; Atlanta, GA; Wilmington, DE Required Qualifications - 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both Desired Qualifications - Advanced Microsoft Office skills - Excellent verbal, written, and interpersonal communication skills - Strong analytical skills with high attention to detail and accuracy - Ability to interact with all levels of an organization Other Desired Qualifications - Knowledge and understanding of the Operations Group and the larger PVSI organization - Knowledge and understanding of regulatory compliance requirements impacting Operations lines of businesses (Reg E, UDAAP, BSA, AML, Complaints) - Operational risk management tools systems experience (e.g. SHRP, RCSA), a plus - Experience with partnering with multiple stakeholders to include Operations line of business support teams and Enterprise teams - Demonstrated issue management experience and success - Capable to operate in a high stress environment with multiple competing priorities - Leadership experience in a related operations, risk management or compliance role - Ability to articulate complex concepts in a clear manner - Ability to influence across all organizational levels, particularly senior management - Program and project management skills - Ability to implement a solution and communicate, in clear business terms, the benefits of the proposed risk management approach - Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives in reference to issues management - Ability to lead projects/initiatives with high risk and complexity - Strong analytical skills with ability to turn findings into executable plans to meet business objectives - A BS/BA degree or higher Job Expectations - Ability to travel up to 15% of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. Skills/Requirements Job Reference #: ******** Job Status: Date Posted: 10/23/2019 Pay Rate: Recruiter and Available Location Information 100 W WASHINGTON ST - PHOENIX, AZ, Phoenix, AZ 85003

Keywords: Wells Fargo, Phoenix , Operational Risk Consultant 5 (Senior Front Line Control Consultant), Accounting, Auditing , Phoenix, Arizona

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