Collections Specialist
Company: Robert Half
Location: Phoenix
Posted on: February 18, 2026
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Job Description:
Job Description Job Description We are looking for a dedicated
Collections Specialist to join our team on a Contract basis in
Phoenix, Arizona. This role requires a proactive individual with
expertise in commercial and consumer collections, as well as
thorough knowledge of credit and billing processes. If you excel at
resolving overdue accounts and maintaining positive client
relationships, this position offers an excellent opportunity to
showcase your skills. Responsibilities: • Manage the collection of
outstanding payments from both commercial and consumer accounts. •
Communicate professionally and effectively with clients to resolve
payment issues while maintaining strong customer relationships. •
Analyze account histories and identify discrepancies or payment
delays. • Develop and implement strategies to maximize recovery of
overdue balances. • Ensure compliance with company policies and
regulatory requirements during all collection activities. • Prepare
detailed reports on collection activities and account statuses. •
Collaborate with internal teams to address billing and account
concerns. • Maintain accurate and organized records of all
interactions and payment agreements. • Utilize established
collection processes to achieve departmental goals. • Provide
exceptional service while handling sensitive financial
information.• Proven experience in commercial and consumer
collections. • Strong knowledge of credit collection principles and
billing procedures. • Excellent communication and negotiation
skills. • Ability to analyze account data and resolve discrepancies
effectively. • Proficiency in managing multiple tasks and
prioritizing workload. • Familiarity with relevant laws and
regulations governing collections. • High attention to detail and
organizational skills. • Experience with collection tools and
software is preferred.
Keywords: Robert Half, Phoenix , Collections Specialist, Accounting, Auditing , Phoenix, Arizona
