Senior Labor Relations Consultant
Company: Banner Health
Location: Phoenix
Posted on: May 28, 2023
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Job Description:
Primary City/State:
Phoenix, Arizona
Department Name:
Employee Engagement
Work Shift:
Day
Job Category:
Human Resources
Help move health care into the future. At Banner Health we are
changing health care to make the experience the best it can be. If
that sounds like something you want to be part of, apply today.
In this dynamic hybrid role you will be proactively identifying
areas of culture concern and working with leaders and HR Partners
to proactively improve employee relations, this includes:
As the ideal candidate you would be based in Northern Colorado or
Arizona.
Your pay and benefits are important components of your journey at
Banner Health. This opportunity includes the option to participate
in a variety of health, financial, and security benefits.
Within Banner Health Corporate, you will have the opportunity to
apply your unique experience and expertise in support of a
nationally-recognized healthcare leader. We offer stimulating and
rewarding careers in a wide array of disciplines. Whether your
background is in Human Resources, Finance, Information Technology,
Legal, Managed Care Programs or Public Relations, you'll find many
options for contributing to our award-winning patient care.
POSITION SUMMARY
This position participates in driving workforce engagement, culture
development and talent management strategies across Banner and
their respective business in partnership with the broader Human
Resource organization. Leverages metrics, data, and analytics for
solutions that drive high levels of leadership effectiveness,
employee engagement and overall performance. Functions as the
feedback loop to ensure local/system engagement and effectiveness
strategies are communicated consistently. Consults and advises
business leaders on broad workforce and environment issues that
impact engagement, retention, and overall business performance and
results.
CORE FUNCTIONS
1. Participates in the planning, development and implementation of
critical positive workforce engagement and labor relations
strategies and tactics to enhance organizational effectiveness.
Using knowledge of best practice engagement strategies and tactics
in developing culture, recommending development of key workforce
solutions, positive employee relations and leadership
development.
2. Plans and aligns an ongoing, interactive process with leaders
and field HR partners in the development and implementation of
innovative strategies leading to positive workforce outcomes around
employee engagement, leadership effectiveness and retention.
Partners to design feedback loops with internal customers to
support the continuous improvement of stakeholder engagement
activities.
3. Proactively collects, analyzes, interprets and prepares data on
labor activity to include qualitative/quantitative vulnerability
data and assessments, internal surveys, monitoring external labor
trends and threats, and translating into actionable information
that can be used to establish/adjust strategies and result in
best-in-class approaches for problem-solving to improve the working
environment for all employees.
4. Builds effective high, performing teams acting as the lead
responsible for creating appropriate solutions while building
strong business relationships, continuously but collaboratively
representing the proactive business perspective in the design, two
way communication, and implementation of all HR programs with other
segments of the HR team. Effectively assesses organizational talent
helping others to do the same in an aim to ultimately drive
positive outcomes for the organization.
5. In collaboration with HR/legal partners, designs and delivers
effective and comprehensive engagement/leader effectiveness/labor
relations training and development.
6. Ability to excel in a highly matrixed organization to establish
performance measures, assess and evaluate operations, and work with
leadership to assure efficient and effective delivery of clinical
and non-clinical services that drive us to an integrated delivery
network. Updates job knowledge by tracking changes in labor laws
including National Labor Relations Act, Fair Labor Standards Act,
Americans with Disabilities Act, Family and Medical Leave Act, and
collective bargaining trends; attending educational workshops as
appropriate; reviewing professional publications; establishing
personal networks; benchmarking state-of-the-art practices;
participating in professional societies.
7. The position promotes system consistency while addressing unique
business issues for assigned business groups. This position
requires the skill to influence management at all levels in the
creation of an environment of choice in a fast paced environment.
This role faces unpredictable situations that may have significant
financial and exposure for Banner's brand. This role may be
responsible for coordinating services with other administrators,
internal legal counsel, executives, and other staff. This position
has constant contact with leaders, staff members, division and
department heads, and medical staff that drives system integration.
Customers of this position are both internal and external,
including leadership, staff, physicians, medical staff, regulatory
agencies, and community partners.
MINIMUM QUALIFICATIONS
Strong knowledge of human resources and business as normally
obtained through the completion of a Bachelor Degree in Business,
Human Resources Management or related discipline.
Requires extensive knowledge and background in positive
employee/labor relations strategies, workforce engagement, talent
optimization, retention and coaching. Also an operating knowledge
in the areas of planning, developing, training, budgeting and
organizing programs and services, typically acquired through a
minimum of three years of progressively responsible human resources
management experience is essential. Extensive experience in a
large, complex, highly-matrixed, multi-site organization staffed by
professionals in multiple disciples. Proven experience in leading
best-in-class HR organizational practices. Experience in
organizational settings comprised of diverse missions and economic
drivers. Knowledge and thorough understanding of rules and
regulations governing employment law and the health care business.
Skilled in leading a best-in-class HR organization and practices;
effectively handling multiple conflicting assignments, demands, and
priorities with great attention to detail;. Excellent human
relations, organizational and communication skills are essential.
Demonstrates conflict management skills tactfully navigating and
advocating while building trust and bringing clarity to
conversations. Has an understanding of the business strategy and
overall vision of the organization, practicing at the top of their
capability. Possesses strong business acumen, knows how the
businesses works and is knowledgeable in current and possible
future policies, practices, trends, technology, and information
affecting the organization as a whole. Leadership style and
characteristics necessary to effectively perform in this role
include: strong work ethic; results-oriented; persuasive and
influential; inspirational; able to make rational decisions in
complex and ambiguous situations; highly visible; honorable;
self-confident and humble; systems-thinker; innovative; life-long
learner; courageous; high-energy; integrity; collaborator; ability
to work with diverse stakeholders; strong listener; values multiple
disciplines and diversity; and passionate about continuously
improving and providing high quality care and service excellence to
consumers and employees.
PREFERRED QUALIFICATIONS
Labor Relations experience preferred. Senior Professional in Human
Resources (SPHR) certification preferred. Master's Degree
preferred.
Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
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Keywords: Banner Health, Phoenix , Senior Labor Relations Consultant, Accounting, Auditing , Phoenix, Arizona
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